Re: online shopkeepers recall 50 thousand times of their own hot water bags at their own expense.
"if all, there may be no product quality problem"
reporter: the cost of the recall is very high, the final return may be very few, some people think it is suspected.
Qian Zhiwen: you've searched the name of Qian Zhiwen. There are thousands of thousands of people in the country. If there is only one Qian Zhiwen, they (customers) find this person to buy things, it is called hype. But the country is so much Qian Zhiwen, hype is also to this group hype, not me. There are teachers, lawyers and piano players. Do they know which money is which?
reporter: you assemble these scattered things and then go to the manufacturer for compensation. In a straight and white way, your purpose is to claim?
Qian Zhiwen: not so. How to say, usually one person say, be hit by a car into a few levels of disability, you go to claim, suppose it is 500 thousand yuan, the court judge how many, not how much you want. Then I spend 100 thousand on this job. Do you think I can get them 100 thousand? Even if I want to go to 100 thousand, then I will be out of business for a while. That is also my loss.
reporter: there is no economic benefit?
Qian Zhiwen: in general, my heart expectancy, I spent 100 thousand, can compensate for three or five thousand is very good, usually it is three or five thousand.
reporter: why do we have to do this?
Qian Zhiwen: everyone has different personalities. I feel that I can take up my conscience when I finish this. If you don't do it there, I'm sorry for my conscience. This is a very simple thing.
reporter: do you care about other things in the future?
Qian Zhiwen: Yes, it's a long cut and a long cut.
reporter: that's not going to grow.
Qian Zhiwen: each person's standard is different. I think it's a lot of different standards, so I do such a thing; everyone's standard is different, so I feel like I'm not planted.
reporter: what standard are you?
Qian Zhiwen: I feel that I can afford to be a client, so I can afford my conscience and let the customer say that the money is worth it, rather than being trapped.
reporter: it would be nice if every businessman thought so.
Qian Zhiwen: I believe it will be more and more, I'm just an individual, but there will be a lot of people like this in the future. If so, there will be no product quality problems in society.
record / player / hand /
we need more responsible sellers
, as usual, it was two years ago, and only a few dozen yuan, but it took tens of thousands of dollars to recall it. This man is not too "tall" or "Lei Feng", or "deliberately impure". However, in fact, there are such people. In the view of Qian Zhiwen,
sold unqualified products, recall is only responsible for customers, and claims to manufacturers are also their rights. He did not shy away from his claim intention, but it was not asking for a price. "How much is the court?" He is just a part of the process from product to sale to customer's hand. And he "lost the gains" or even "paranoid" recall, just want to keep their responsibility on this ring.
as he said, "if this is the case, there may not be any product quality problems in the society." And we expect to see more such recalls, hoping to see more responsible sellers.
source: Chengdu business daily