Products are hard to understand, after sale, rights protection is difficult. Do you buy foreign healthcare products?
the Ji'nan daily
Australia deep sea fish oil, British grape seed capsule, American protein powder, German coenzyme Q10 soft capsule... In the WeChat friend circle of Xiaotong purchase, the introduction of the above products is full of them. As a yoga teacher in a gym, Xiaotong's foreign health products are not short of market, and nearly 100 students have become her "potential customers".
with the rise of overseas purchase, in addition to skin care products, mother and baby supplies and luxury goods, more and more "sea naughty people" put health products and drugs on their own shopping list, and in several large duty-free shops in the city, foreign health care products occupy half of the counter.
How do the foreign health care products on the big package really explode? How do you maintain the rights if you eat it? A reporter finds out that at present, there are some problems in the market, such as chaotic price system, poor quality control, hard to distinguish true and false and difficult after sale. In this regard, there are people in the industry suggest that consumers do not blindly pursue "pure import" when they are buying and buying, and should pay attention to whether the products have trademarks, product names, production dates and effective dates.
the foreign health care products are sought by young people
in July 30th, an imported product supermarket in the Hi-tech Zone, a large number of foreign health care products are placed in the store's prominent position. Reporter randomly picked up several products, a 473 milliliter of hydrolyzed collagen produced from the United States price of 599 yuan from New Zealand fish oil sold for 465 yuan from the UK 50 grain grape seed essence capsules for 834 yuan.
in a large duty-free shop in the street, the area of the health care counter accounts for about 1/3 of the area of the whole shop. It is placed on the deep-sea fish oil, protein powder, vitamin tablets and so on. Under the product, the product has the information of Chinese products and the price of two-dimensional code. The reporter picked up the two dimensional code of a number of products, which sold at random. These foreign health products were expensive, with a blood oral liquid as an example. The price of the German product was 450 yuan, and the homemade products for the same kind needed only about 300 yuan.
"young people buy a lot, like grape seed capsules, our shop the cheapest 100 yuan, the most expensive to 900 yuan, the more expensive the better sales." A salesperson at the duty-free shop told reporters that the customers who import health care products are high-income people who have certain economic strength and health needs. There are strict laws and regulations on the supervision of imported medicines and health products by
Xiaotong admitted to reporters that although the purchase of foreign health care products as their "sideline", but she did not really go abroad to buy experience. "I did shopping with my friends. When I spent hundreds of yuan on agency fees, I just had to sell my friends circle every day." Xiaotong said, for the authenticity of the product, she sometimes can not distinguish herself, and the source of the product is even more unclear.
in July 30th, the reporter opened several e-commerce sites and entered the word "imported health care products" to show that thousands of online stores were selling foreign health care products. In most of the product introductions, only the words "100% import", "false one penalty ten", "genuine product guarantee" were also written. But from the product introduction, it is difficult for consumers to distinguish the true and false products.
Xiao Tong revealed that, as the profit of the foreign health care products is considerable, the general purchase will be taken by the counterfeiters. Although some health care products are declared imported, they are actually made in China. They are only replaced with foreign language packaging. "This is the submersible rule of the purchase circle."
do not blindly pursue "pure import"
oversea purchase of health products chain long, cross-border, and the lack of effective supervision, product after-sales maintenance problem has always troubled consumers. Even if some duty-free shops sell foreign health products look formal, but there are still loopholes in after sales. In addition, because some online purchasing itself is illegal, free from supervision, let many consumers "nowhere to redress their grievances".
"our shop guarantees genuine products. There will be no problems with these health products." In July 30th, a salesperson in a duty-free shop told reporters that if health products were unwell after eating, consumers could apply for after-sale services on the basis of the certificate issued by the hospital.
What's the right way to buy foreign health care products in the real store, then what's wrong with the products bought through the Internet? A staff member of the Chinese pharmaceutical e-commerce research center said some illegal shopping sites were buying high profits to buy exclusive names from the online and purchasing offices. The true and false of the foreign health care products is difficult to distinguish, which brings great difficulty to the consumer's later maintenance, and the server of some illegal websites is even in foreign countries.
industry insiders pointed out that the marketing channels of foreign health products are different, but it does not mean that the purchase rights after purchase are more convenient. Because of the particularity of health care products, consumers even choose to buy in the entity store, but the cost of safeguarding rights is still high after the problem, and the ocean health care products in the sea also have problems such as the long maintenance process and the difficulty of proof. When consumers choose to purchase, do not blindly pursue "pure imports". Pay attention to whether the products have trademarks, product names, production dates, effective dates, etc.