news of this January 17th (reporter Kou Runtao correspondent Zou Ning) "Hello, Mr. Jia, I want to know that the temporary residence card is lost, anxious to sign up for a car, what to do?" On the first day of the "96711117 people's service hotline", Linyi's children and grandchildren contacted Jia Yanzhao, director of the sub Bureau, through the hotline. Subsequently, Jia Yanzhao immediately contacted the district police station to help sun Meng handle a temporary residence certificate. Since January 17th, the Public Security Bureau has opened the "personal service hotline" to unify the external service calls of various departments of the Public Security Bureau and provide the masses with "one number and one number" service. For the consultation, complaints and reports that belong to the functions and powers of the public security organs, the sub Bureau will accept the relevant laws and regulations. After that, the receiving personnel put forward suggestions to deal with the matter, and after being instructed by the leaders, they are handed over to the responsible units to handle them according to law, and the responsibility system of the leader in charge of the responsible units is implemented. During the 17 day of the "Family Service Hotline", the director of the sub Bureau, Jia Yanzhao, the deputy director of the sub Bureau, and the leaders of the sub Bureau of the sub Bureau of the sub Bureau, the head of the sub Bureau, and the head of the South Korea, listened to the people's telephone. In two hours, there were 57 public calls, including 37 telephone calls, 2 calls, 9 telephone calls and construction. 9 on the phone.