"12345" received tens of thousands of suggestions on the 8 day to become a new brand of Quancheng.
source: the Ji'nan daily
12345 public service hotline opened 2nd anniversary, the city government invited the public to advise on the work of the hotline. Since September 29th, the 12345 service hotline office has received nearly 10000 opinions. The contents are mainly focused on the affirmation of the "No. 1 acceptance" and the service attitude of the hotline, the strengthening of the supervision of the Organizing Department, the improvement of the efficiency and quality of the operation. The public hopes that the hotline will grow up actively and healthily.
"No. 1 accepts" is highly effective and highly praised.
"citizen service hotline" is meant to be a hotline for the people themselves. Now we want to know what good opinions and suggestions the people have. There are still places where the hotline is not well done. The person in charge of the hotline told reporters the intention of the city government to invite public advice. "We are surprised that there are so many suggestions and suggestions that the public speaks for is the development of the hotline."
according to statistics, only from September 30th to October 4th, the public service hotline office received more than 8000 suggestions through various channels, all of which were affirmative and suggestion to the hotline.
text messages for 0231 of the phone's tail number: thank the Municipal Committee and the municipal government for opening this hot line! This is an important platform for the people's livelihood, promoting development and promoting harmony... It is suggested that the results be taken as an important basis for assessing government departments. Gold cup silver cup is not as good as the people's reputation, the hotline the better the better!
a retired army cadre letter wrote: our army retired cadres are 12345 beneficiaries since the opening of the army, and we are also willing to be good at using this service hotline. It is not only a close to the people's hotline of the city government, but also a hot line for supporting the army.
there are many people affirming the 12345 hotline "No. 1", convenient and efficient, convenient for the masses, and praise the service attitude of the hotline personnel.
recommends to further improve the strength and efficiency of the operation of
the reporter sees from the suggestion that the public's expectation of the 12345 hotline is very high, and puts forward constructive opinions on the development of the hotline from many aspects.
a lot of citizens think that we should strengthen supervision over the departmental departments. A letter from the residents of Zhen Zhen wrote that the supervision and assessment of the functional departments should be strengthened, and the use of the heads of each department and the hot line should be closely combined. Only in this way, departments can pay more attention to the livelihood of the people. Mr. Liu, the public, calls to strengthen management of the functional departments in dealing with problems and law enforcement.
many people hope that all departments can improve the efficiency of the hotline. Mobile phone tail number of 1822 of the public sent text message: 12345 hotline duty staff attitude is very good, work seriously, but the effect is not ideal, appeals to the government to give more power to the hotline, in order to increase efficiency. Mr. Zhao, a member of the public, said that the problems reflected could not be completely resolved. It was suggested that the efficiency and time limit should be improved.
in addition, there are suggestions and suggestions from the public to expand the scope of acceptance, to link up with more functional units, and to enter the community to understand the people's livelihood.
"do not stop, the better the better!"
for the public service hotline, almost every suggestion of the public is full of deep feelings and expectations, they want the hotline to run longer in the long run to ensure the healthy growth of the hotline.
Mr. Zhou said that the public service hotline is our own hot line for the people, hoping to form a system of supervision and give the hotline greater power to do practical things for the people.
a letter from a citizen: since the opening of the public service hotline, it has become the "most important, most expedite, most convenient and most trusted" channel for the people to contact the Party committee and the government. We should build the system of chapter and stand, give full play to the role of "12345", and supervise the government departments and staff's duties, the degree of work and the way of work, so as to make "12345" become the new brand of the Ji'nan municipal government to serve the people and the new card of the image of the Quancheng.
another letter represents the voice of the vast majority of people: hope that the 12345 hotline must stick to it, do not stop, the better the better!
the person in charge of the hotline in Ji'nan said: "I did not think of the feelings of the hot line so deep, take it as your own hotline." What we need to do is to solve the problems reflected by the masses as soon as possible and put their opinions and suggestions into practice as soon as possible.