How does public transport seek public opinion in a civilian community
Shandong commercial newspaper probationer reporter Wang Yanbin
day before, Ji'nan municipal public transport company organization owned by the operating company staff at community sites set up service consultation Taiwan, the release of convenient bus map, conduct questionnaires, seek routes to open up opinions. Through community activities, people are better aware of the convenience and benefits of public transportation by public transport companies, and more people are willing to feedback advice through public transport, such as micro-blog, WeChat and bus hotlines.
in October 25th, Ji'nan public transport two, four or five, six and other four branches simultaneously launched convenient service into community activities. They propagandize 369 APP trips in the community, explain the function of 369 travel APP, guide the community residents to download the experience, accept the public consultation and consult the community residents for the public transport service, and invite the citizens to scan the two-dimensional code and join the passenger service group. A practical small gift, such as the road map of the people's car. The activities have been well received by residents of all communities and citizens in the past. Among them, four branches in the West passenger station, the world purchase and other communities to carry out service into community activities, a total of 700 Yu Zhang, collect all kinds of passenger advice and praise 161. More than 20 people from five branch offices, operations management departments, fleet management personnel and high star drivers have been involved in community activities at University of Jinan. The service managers of the six branch team and the high star drivers have come to the Pacific Community and the prosperous park bus station to carry out the community activities.
in addition, Ji'nan public transport one, three, seven branch also recently launched convenient service into community activities. Among them, the Ji'nan bus company is led by the team members, organized more than 30 managers and more than 40 public transit youth volunteers to form 7 service teams, into 7 communities, such as South Quan Fu, Gaijia ditch, old east gate and so on. Using the publicity board and posters to introduce the Ji'nan bus and the advanced publicity to the public, more than 300 comments and suggestions are issued, and more than 20 opinions and suggestions are collected, and more than 97% of the passengers are satisfied. According to division of labor,
three branch teams went into the community sites such as Tang Ye, Hongjia building, Yanshan and other community sites. The opinions and suggestions were widely consulted by the citizens and passengers. At the scene of the activity, the excellent drivers and managers of the team issued the manual of the three branch public transport service to the public. It includes the specific operation of the punctual bus and the exact arrival time. Further information is provided to the public to facilitate public transport.
seven branch office, five motorcade and station management part are not in the community and site of the Jiefang Bridge and the water spring road and other communities and sites to serve the community activities. In view of the many security risks that pupils take on the bus today, the company Geng Chao, Zhao Xia, Zhang Weixing, Li Ping, and other drivers, under the guidance of the "national moral model nomination Award", are guided by the winner Zhang Bo of the national moral model nomination award, together with the ten Mu primary school, explaining to the pupils and their parents on the Liberation Bridge and the adjacent BRT platform to guide the pupils and their parents to pay attention to public transportation. "Small angels" safe ride.