Ji'nan real estate owners satisfaction survey traffic situation most criticized
, is Ji'nan owner satisfied with the property that has spent a lot of money to buy housing? A recent survey by the Shandong Academy of Social Sciences showed that the overall score of the owners' satisfaction of large buildings in Ji'nan was 64.03 points, which had just been "passed". In the eight evaluation contents, the owner has the highest overall evaluation of "planning and supporting" and "community environment", and the lowest evaluation of "housing quality" and "traffic". Expert analysis shows that the owners of Ji'nan are basically satisfied with the overall situation of their residential areas, but there is still a large gap between them.
recently, the comprehensive research center of the Shandong Academy of Social Sciences combined with the Daming Economic Development Research Center issued the "2010 Ji'nan large estate owners' satisfaction survey report". The survey covers eight aspects: property management; housing quality; developer integrity; community environment; community culture; traffic; planning and supporting; architectural design and family units.
the most criticized
survey showed that the owner of the traffic status of the residential district is the worst, the outstanding problems of real estate traffic are "inconvenient travel (47.81%)", "lack of parking space, disorderly parking of vehicles (41.50%)", "people and cars are not diverted" Humanization (35.26%) "," narrow roads, pedestrians lack of security (19.80%) "," traffic noise is great, affecting rest (18.92%) ".
the owner of the residential property quality evaluation of the district is general, the most prominent problems are: "wall, wall cracking, batches and shedding," "unreasonable pipe arrangement", "fine decoration materials and contracts are not consistent", "building materials do not meet national standards" and so on.
owners also put forward higher expectations for the construction of community culture, and think that the community culture has such problems as "less public welfare activities", "insufficient publicity work", "poor organizational ability" and "poor quality of cultural activities". Experts suggest that developers in this regard to improve the satisfaction of owners breakthrough, enriching the owners of the community's cultural life, improve owners satisfaction and loyalty.
think developer integrity "high" less than 20%
If resetting, will owners continue to choose other property developers in the current residential area? Only 28.93% of the owners made an affirmative reply. Expert analysis shows that developers should listen more to the owners' opinions, strive to meet the needs of owners, pay attention to public praise, and strive to improve the satisfaction of owners.
survey shows that the owners of the developers in their communities are generally rated as 63.32 points, with an average score of 63.32 points. Among them, only 19.90% of the owners who live in the community are "high", and the "relatively high" is 20.33%, indicating that "basically satisfactory" is 53.20%, and "lower" and "very good". Low "ratio" and 6.57%.
occupies the first place in the owner's opinion. It is "not timely handling the real estate certificate". Nearly half of the owners mentioned this problem. The rest is mainly concentrated in the "delivery is not implemented according to the contract", "contract for buying a house has a king clause", "concealing product information such as pool area" and so on.
the total score of the evaluation of real estate management is fifth in eight evaluation contents, and nearly 20% owners are "dissatisfied" and "very dissatisfied". The owners' opinions are mainly focused on "developers and property division of labor is not clear, mutual prevarication", "procrastination, efficiency is not high", "staff service attitude is not good" and so on.
the owner of the regulator has four expectations for the frequent conflicts between the property management and the property management. How to improve the relationship between the owners and the property is becoming a topic of increasing concern.
in the investigation of "your satisfaction with the developer's coordination between the owners and the Property Management Company", the "dissatisfied" and "very dissatisfied" owners accounted for 34.08%. How should we deal with the contradictions between owners and Property Management Company? 60.84% of the owners suggested "led by real estate developers, organizing the three party coordination meeting to find a solution to the problem"; 49.85% of the owners were in favor of "resorting to the media, forcing the property management company and the developers to accept the requirements through public opinion pressure", and 30.83% of the owners thought "the developer should do a good job of supervision of the property company." Management work, more understanding of the community (including maintenance, environmental protection, security and so on), more communication with the owners, more than the protagonists to the problem, to maintain the legitimate interests of the owners "; 11.29% of the owners hope that" Property Management Company and developers often visit the owners, timely solution and answer the owners doubts. "
it is noteworthy that up to 69.37% of the visiting owners are "no" and "not clear" to the current owners committee of the community, indicating that only 20.78% are "yes", while in this part of the owners, 25.28%, "dissatisfied" and "very satisfied" are "very satisfactory" to the work of the owners' committee. Dissatisfaction "accounted for 18.07%.
building green space environment to be promoted
survey shows that the owner of the district planning and matching evaluation is the highest, the average score is 67.70 points. The problem that the owners reflect most is "the lack of facilities such as clubs, business, medical, education and other facilities lack or unreasonable arrangement" (57.69%), followed by "green space or garden planning is inadequate or unreasonable" (31.87%), "planning and commitment is not consistent, random change planning (29.73%)".
the owner of the environmental assessment of the residential district, the owners of the most environmental views in Ji'nan are "insufficient green area, lack of natural landscape", "lack of Central Park and other rest places", "serious surrounding noise pollution" and so on.
the owner of Ji'nan has a high evaluation of the building design and type of apartment building in the District, and the design and unit have basically got the affirmation of the buyers, but there are still "irrational functional layout", "the housing is not transparent" and "low utility rate", "the opening, the deep unreasonable" and so on. The problem.
more than 10% owners consider the two home
project group at the same time to the surveyed owners of the house price forecast survey, nearly 70% of the respondents believe that housing prices will rise, of which 34.57% of the owners think that will rise. Only 13.18% of the owners said that the price of the house would fall. What needs to be explained is that the result is the result of the recent national real estate regulation and control measures.
and from the purchase demand, the recent purchase of only 13.47% of the purchase plan, not to buy a large proportion of owners, experts point out, this is mainly because the survey object is the owner of the sample real estate, belong to the house, the two home demand is not strong and the current house price is high. Among the owners of the purchase plan, the vast majority of the plans to purchase 45-130 square meter area of the area of the housing, of which 90 square meters below the proportion of small units of more than 60%.
most of the interviewees believe that Ji'nan commercial housing is in a different grade, the reasonable average price should be 4000 - 8000 yuan / square meter range, more than this price is difficult to bear, the willingness to buy a house will be greatly reduced.
small data:
this survey began in February 2010. It took 3 months and randomly selected 30 mature buildings that represent the comprehensive strength and service level of the related developers in Ji'nan. Each property is randomly selected from 100 owner samples and completed an effective questionnaire 2874 copies. The efficiency is 95.80%. Among the owners who were visited, 54.8% were men and 45.2% were women; among them, the proportion of the 26-45 year old age group was the largest, 63.8%, and the college degree or above was 69.6%.