45 years old, Gong Yanling is the water supply "veteran" of Ji'nan water group. It is currently a customer representative responsible for nearly 8000 users in the meadow area. The average meter reading is 200 per day, and one month to climb up thousands of floors and tens of thousands of steps. In the face of various and complicated problems, he always takes the initiative to provide door-to-door services for the elderly in the community.
it is found that the abnormal water volume reminds the user that there is a leak point
15 morning. The reporter saw 45 year old Gong Yanling at the east side of Heping Road. He is mainly responsible for the six one customer representative service work of "meter reading, charge, publicity, liaison, consultation and inspection".
9:30 in the morning, in a unit dormitory in the Second Ring East Road, Gong Yanling bow down, and put the metal hook in the hole in the lid of the household surface and opened the well. He squatted down, scraped the dirt on the household table with his own wooden ruler and showed the number. He took out the meter card and recorded the numbers on the 6 household tables in the well.
he suddenly discovered that a household's water consumption was zero in the first 8 months of this year, and the meter reading began. "Someone checked in, or there was a leak at home." Out of caution, Gong Yanling went to the community reception room to verify that the household was assured of residence.
according to Gong Yanling, if the household is still not resident, the word suddenly appears, which means water leakage and timely investigation. Gong Yanling, from the age of 19, engaged in meter reading in water supply companies, and found that there were numerous leakages at home. Gong Yanling said that in February of this year, when he took the meter for users in the four districts of the village, he found that the water consumption of the two month users reached 60 cubic meters, which was more than 8 times than usual. Intuition told him that there might be a leak point in the user's home, so he tried to notify the user and avoid a bigger loss.
initiative for the elderly to provide extended services for the elderly
according to the introduction of Gong Yanling, in his charge of the meadow area, there are nearly 8000 users, two months to copy a table, an average of more than 200 households a day. He said that as a customer representative, not only to copy the meter, but also to put up the user's water list, "after the implementation of the price of the ladder, the public should grasp the amount of water per month, this work is more important." In order to post these water notices, he has to climb thousands of storeys and tens of thousands of steps a month.
facing all kinds of complicated and complicated problems that arise in the user, Gong Yanling always takes the lead. According to the relevant person in charge of the water service group, the water meter, which is used by several water users on the seven road 13, has a single monthly water amount due to the leakage of the pipe, which suddenly appears large amount of water, causing discontent to the user. When the customer is responsible for the holiday of the customer in charge of the area, when other people are not familiar with the business, he immediately carries the printed water report to the user's home, checks the water meter and water facilities with the user, and finds out the leakage of the pipe in the table, and he will explain with sincere words. On the spot, users express the payment of water charges and actively cooperate with maintenance. Mr. Li is a 80 year old man in Room 102, unit 102, unit 102 of building four district of the four district of meadow district. As his wife has died and his children are busy, they have been living at home. As the "housekeeper" for the water use in this area, Gong Yanling has offered to provide water supply extension service and door-to-door service for Mr. Li.
at home is a filial piety family work two no error
as a volunteer, Gong Yanling actively participated in the "water supply service into the community" activities at all levels, and organized many organizations to provide free volunteer service for the disabled and inconvenient people in the area. Over the years, he has taken an active part in various activities to help the poor and the poor. Every time he actively contributes and contributes to the disaster area, he actively participates in public welfare activities. After the earthquake in Wenchuan and Yushu, he also actively organized and participated in donations to help the affected people. In 2012, he also sent clothes to the plains love association with volunteers.
according to the relevant person in charge of Ji'nan water affairs group, the elderly in the family palace, respectful to his family and neighbors, has been carefully taken care of the sick mother after bed in bed for 7 years.
in March 2011, shortly after the death of Gong Yanling's mother, his father unfortunately discovered cancer. As a single child, Gong Yanling how to balance family and work is a big problem. "He did not interfere with his work because of his father's serious illness. He always sticks to his post and takes care of the elderly meticulously after work." Gong Yanling's behavior and moral character were praised by his neighbors and colleagues alike.
according to the person in charge, Gong Yanling's conscientious and responsible working attitude was highly praised by his colleagues and service residents. In 2001 and 2002, he was named "the advanced working army" by the water group for two years. In 2009, he was appraised as an excellent Communist. In 2013 and 2014, he was appraised as the advanced production. (Jiang Longlong)