Integrating more than 100 convenience information to create a "service based online government" in Ji'nan
Ji'nan February 23rd news now login to the Ji'nan municipal government portal website, we can find the home page of the public and visitors, government and civil servants, enterprises and investors three entrance, the contents of the contents of the contents have a particular focus, inquire within the need. It is quick and convenient. The website takes the service object as the core and pioneered the "three types of division" in the same kind of portals nationwide.
Ji'nan with the help of the government portal website to build a "service based online government", the municipal government departments, each county and the city will release the government information for the first time to the website, open to the public. The website also integrates government knowledge resources of more than 20 government departments and realizes the online solution. The public enterprise and enterprise information public platform is set up, and the enterprise and enterprise information in the three fields of education, medical treatment and public utilities have been combed and issued. At present, the administrative examination and approval items, administrative penalties have been included in the website; integrated online payment, flight time, illegal inquiries and other more than 110 information resources, service to the citizens' life. The website also carefully constructed the livelihood of the people's livelihood, upgrading the mayor's mailbox and the Department mailbox, in 2012 accepted 21 thousand letters of Internet users, the official government government micro-blog - "micro-blog Ji'nan", the audience has exceeded 55 thousand people. In January 15th this year, the city government issued 8 measures to control fog and haze, after the release of "micro-blog Ji'nan", 10 hours within the spread of 870 thousand people, to play a fast spread, a wide range of advantages. The construction level of
portal determines the level of service and image of the government on the Internet. In the past 13 years, the website has gone through the development process from simple government information to providing rich public service information, from one-way communication to two-way instant interaction, from tabular downloads to some government matters. At present, there are 818 columns at all levels, with a variety of Chinese and Japanese versions of language and release letters. More than 20 million pieces of interest, more than 5 pictures. In order to make the service objects of different situations fair and convenient to obtain the service provided by the government, the website actively tracks the trend of the development of the network information technology, pays attention to the technological innovation and the user experience. In 2012, the mobile mobile micro portal was built, the barrier free access channel was opened, the personal home page of the citizen was developed, and the recommendation and error correction were added. And other services, website functions continue to improve, the audience continues to expand, driven by the average daily browsing volume increased from 120 thousand in 2011 to more than 300 thousand people in 2012.
it is reported that among the 18 evaluation indicators of the Chinese government website performance evaluation in 2012, the Ji'nan municipal government portal's "information disclosure index", "education service index", "new technology application index" and other 6 indicators are all in the top of the national sub provincial cities.