Ji'nan Consumers Association: be alert to the common consumption trap of three kinds of festivals
Xinhua net Ji'nan January (reporter Wang Zhi)
for the years of holiday cancellation of the hot complaints, Ji'nan Consumer Association recently issued a special issue Cloth consumption warning, to remind the majority of consumers to pay attention to discount promotion, dinner party, online group purchase and youth consumption and other three kinds of holiday consumption disputes, so as to avoid the damage of legal rights and interests.
trap 1: discount sales promotion. During the festival, some shopping malls were "full of 1000 yuan to enjoy twenty percent off concessions", but after the bulk purchase of consumers, it was limited to the threshold of a limited amount of goods. When consumers are attracted by the "full return" activity, they get the vouchers printed in the shopping mall. They are also restricted by the use of goods and the amount of use. In the event of "buy one gift", they find that the gift is a small gift or near the expiration of the original commodity price.
Wang Qiang, Secretary General of the Ji'nan Consumer Association, said that when businesses carry out discounted promotions, they should show specific details of the specific discount range, the model of the gift and the use of the vouchers and the term of the use, and the use of the term and so on. Misleading the suspicion of the consumer. It is suggested that consumers consume rationally and ask for details of promotional activities beforehand, so as to avoid buying in order to enjoy preferential treatment.
trap two: the extra charge for the ordering party is hidden. During the Spring Festival, the cost of raw materials and labor is relatively high. In order to ensure profits, some hotels that insist on fair value will set up extra charges. Wang Qiang believes that businesses must fully publicized and explain obligations before charging, otherwise they will infringe on consumers' right to know. It is suggested that consumers pay careful attention to the charging standards during the festival and pay attention to retaining evidence such as shop notices in order to safeguard their rights.
trap three: online group buying is difficult to refuse to use the Spring Festival. Online group purchase of KTV, cinema, gym group purchase experience voucher, although marked "statutory holidays can be used as usual", but during the Spring Festival was refused to use by merchants. Some consumers also encounter the strange phenomenon of booking tickets with the group buying tickets and being told that the boxes are full, but cash consumption is "green light". Wang Qiang believes that when the business changes the conditions of the transaction, it is necessary to fulfill the obligation to show the consumer; to set up conditions and improve the standard of consumption without authorization violates the consumer's right to know. To remind consumers to pay attention to electronic evidence and other electronic evidence to keep the shopping web pages, and to make telephone recordings at the time of appointment.