the Ji'nan Daily reporter Liu Xiaoqun correspondent Zhou Maolin Wang Ping
live in the community, and property services are becoming more and more occupied in the life of urban residents. However, due to various reasons, property disputes have become frequent, which has become a major problem that restricts the development of property and affects the life of the owners. The reporter learned from the Ji'nan Arbitration Commission mediation center that the center accepted hundreds of civil and commercial disputes in the first quarter of 2013, of which property disputes accounted for more than 50%.
[b] disputes frequently as [/b]
[b] services and poor management of property disputes [/b]
in a district in the city, many owners are in arrears of property fees. Reporters followed the arbitrator in mediation found that the main reason for the dispute is that property services and management are not in place. For example, the window of the public corridor is damaged, the property is not repaired, but it is closed to death; the maintenance and maintenance is unsuitable, causing the greening and part of the facilities damage; the owner of a certain industry is leaking because of the quality of the house, and the property is invited to take a photograph and leave the card, but the property is lost after taking a photo. Objectively speaking, most of the daily services of this property are doing well, but the contradictions between them are getting deeper and deeper.
[b] has become a scapegoat for bad communication. [/b]
in another district, the contradiction between property owners and owners is mainly caused by poor communication. When entering a certain building's door, a deep elevator shaft comes into view. The owner is very dissatisfied, and his grievances are scattered on the property company, and he is in arrears with property charges for a long time. In fact, the installation of elevators is not the responsibility of developers, but property has become a scapegoat. Property did not explain the relationship of responsibility and obligation to the owners. Instead, it pushed them back and ignored them. It also strongly urged property charges to be intensified, resulting in the intensification of contradictions between the two sides. After explaining by the staff of the Ji'nan Arbitration Commission, most owners soon realized that they agreed to pay the property charge. The survey found that, in fact, most of the owners are very clear, and do not want to default on property fees, if the communication of the two sides is smooth, the attitude of the property is patient, honesty, harmony and wealth, this dispute should not happen.
how to prevent and resolve property disputes? The Ji'nan Arbitration Commission awaken readers to some common problems.
[b] signed the contract to pay attention to "stingy" [/b]
at the beginning of this year, dozens of owners in a district of our city refused to pay property fees, and the property company came to the mediation center of the Ji'nan Arbitration Commission for mediation. In the investigation, the mediator found that the property contract signed by the two parties agreed that "1 to 5 days of every month the property companies collect property fees", but the property company ignored the "door-to-door" of this agreement, each time is a notice, waiting for the owners to pay. After the owner's arrears of the property fee, the property company, according to the contract, requires the owner of the arrears to pay the late payment, and the owner thinks that the property company does not charge the house, and the liability in arrears is in the property. This passive situation is that property companies do not attach importance to contracts.
emphasis on contracts is important not only to property companies, but also to owners. The modern property management is a kind of contract behavior. Both sides should pay full attention to the contract of property management when they sign the property management contract, so as to clarify their respective rights and obligations as detailed as possible in the terms. Any overlord clause is illegal, and it is not rational to intentionally dilute the obligation, distort or misunderstand the contract terms.
[b] property is not "big housekeeper" [/b]
Ms. Zhang of a residential area has recently been in conflict with the property company. Shortly after she stayed in the new house, Ms. Zhang found that the window was too large and the wind was leaking in the winter; her upstairs house was rented to a company, every day people were coming, noisy and unsafe; the door was still broken, and Ms. Zhang had to open the door from the ten floor to the guest. Many times Miss Zhang has been looking for property to reflect that she has not been able to solve the problem and has stopped paying the property fee in a rage.
in fact, although these problems bring a lot of inconvenience to Ms. Zhang's life, it is not the responsibility of the property company. New windows are too big for housing quality. Developers should be protected. Property has no law enforcement power, and can not be forced to clamp down on changing business, and it is the right way to complain to the administrative department of industry and commerce. Unit door damage problem, property has been repaired to manufacturers, after a period of time can be solved. Property companies are not "big housekeepers" who fulfill their obligations and enjoy their rights in accordance with the contract. Owners can not expect property to guarantee everything in the district.
[b] / > [/b]
[b] unsuitable contract of property contract [/b]
in some property disputes, the owner thinks that he did not sign a contract with the property company, so it does not have to pay the property fee. In fact, this may be due to the lack of understanding of the previous property contracts. The early property service contract is the property contract signed by the construction service enterprise before the owner and the owner of the property service enterprise. The parties to the prior property service contract not only involve the construction units and the property service enterprises, but also involve the owners. As long as they do not violate the laws and regulations such as the property management regulations, the owners have the validity of the contract. After the property management contract signed by the owners' committee and the real estate company has come into force, the pre - service contract will be terminated.
[b] who can not be responsible for "can not distinguish" [/b]
Mr. Ma's love car in the district is delimit, although 24 hours in all directions monitoring, but the video is vague, can not find the perpetrators. Mr. Ma thinks that he has paid the parking fee, and the property has the duty of guarding. He should pay for the loss of the car. The property will not be compensable. This is the typical lack of responsibility. It is good to be happy that the fifteenth article of "charge management measures for residential property service in Shandong" has been stipulated, and the parking service charges include the operation and maintenance of facilities and equipment for garage, parking facilities, cleaning, order maintenance, and the purchase of public liability insurance. Therefore, a similar accident will be compensated by the insurance company.