2009 July 3rd
I used PayPal to bind the bank's credit card in Yahoo, and bought a domain name for $1.99. Then forgot to close the Yahoo and PayPal's circular payment permission.
2010 July 3rd
lunch at noon, the mobile phone received the SMS sent by the China Merchants Bank, which prompted me to spend $34.95.
when I was prompted, I immediately landed on smallbusiness.yahoo.com and www.paypal.com, and found that the domain name purchased a year ago was automatically renewed and the renewal amount was $34.95. The cycle payment of PayPal and Yahoo is cancelled immediately. After
, because of the meeting, I did not pay any attention to this matter.
2010 July 4th
1. enter www.paypal.com, choose my PayPal, mediation center, I have unauthorized transaction, fill the transaction number into the dispute transaction order number box, write three points in the explanation box:
1) I do not know that the transaction will be automatically renewed in one year;
3) Yahoo has no striking hints to cancel the automatic renewal method and operation process, so I think this transaction will not be automatically renewed;
all of these contents are in Chinese, and finally submitted. PayPal promised me that I would reply in 5 working days.
2. enters http://smallbusiness.yahoo.com/contactus/. Select the corresponding problem project, and finally write a few points in the statement box:
1) my domain name is no longer used, abandoned, so do not want to renew;
2) I forgot to close the auto renewal option;
3) I want to return my money;
these need to be written in English. Yahoo promised that I would reply to me within 10 working days.
3. calls the China Merchants Bank Credit Card Center's call: 4008205555 turn to manual. To him three points:
1) I made a transaction a year ago;
2) the transaction was automatically renewed by the merchant in one year, and I did not know exactly that;
3) they cheated me, and there was a lot of responsibility at the same time;
4) I have to return the money;
explained that
2010 July 7th,
, the China Merchants Bank called to ask if they had communicated with merchants. What did merchants mean? I said they haven't given me any answer yet. They need 5 working days. Then he repeated the points he said to me in July 4th.
2010 July 8th
yahoo reply that these billing questions, direct mail communication may not be convenient, give me a phone number to let me hit the past, and provide a button to say that if it is not convenient to spend your own money to call, you can point that button and enter their phone number, they will Come on.
when I ordered this button, they called, and I and they repeated the content to Yahoo in English, and then they said what I didn't understand, and then I hung up.
2010 July 10th
I have given up recovering this $34.95. Yahoo although there are conspiracies, but after all, because of the consequences of their negligence, since the choice of special channels to buy domain names, we must take risks.
besides, $34.95 is not a very large number.
2010 did not reply to
yahoo in July 12th, but PayPal replied to me that Yahoo has already committed a refund. It will be returned to my credit card after 2 working days.
2010 July 14th
/>
Credit Card Center called me and said they had received a refund from the merchant and had returned the deal to the credit card, and the transaction records had been deleted. I asked if I would add the merchant to the blacklist, I said no. After
, I landed on Yahoo again and realized that the domain name could still be used. Because I have cancelled the circular payment, so I am not worried.