Qilu May 2nd news, "when you are selling, what is the requirement to buy orange cheese sticks to buy 3?" I was in the silver long store right now. If you are an international brand, you can't buy it strong enough to sell it. " Mr. Ding, a friend of Ji'nan, yesterday reflected on the "sun line". He was told at Starbucks's silver long store in Ji'nan to buy at least 3 snacks at a time, otherwise it would not be sold. This is an interview with the Qilu network reporter.
[b] users broke the news: Ji'nan Starbucks snacks sold at least once a dozen strong buy and sell? [/b]
in Ji'nan Starbucks silver long store, Mr. Ding said last night she took her daughter to buy coffee in Ji'nan's Starbucks silver long store in harmony square, and her daughter saw a snack of orange cheese. However, a Cao waiter claimed that such snacks could only be sold at a time, otherwise they would not be sold. Mr. Ting then asked, "do you have this rule? Have to buy three at a time? " "All our stores are in this way." Two times, the waiter said they could sell only three. When Mr. Ding asked for written rules, the waiter said no. Under Mr. Ding's questioning, the waiter seemed to feel inadequate and agreed to sell it separately. "Their practice is really too annoying, not money, but as a big brand, strong buy strong sell way to let consumers how to accept." Mr. Ding said angrily.
[b] reporter: the consumer reflects the situation that the store does exist [/b]
after receiving a complaint, the Qilu network reporter immediately went to several nearby Starbucks coffee shops to understand the situation. At Ji'nan's Starbucks silver long store, the reporter bought a kiwi juice drink and a orange cheese stick. The clerk did not tell the reporter that the orange cheese club must be bought at once.
Ji'nan Starbucks silver long store opened a small ticket
then Qilu network reporter came to Ji'nan Starbucks jade store to understand the situation. The reporter bought a orange cheese ball, and a staff member put out a small ticket after bagging. As the reporter was going to leave, another staff member said, "this kind of snack food can only be sold at a time, this is the headquarters of last week, the whole country is unified, and Beijing is the same." One 12 yuan, three with a discount, only 30 yuan. " When the reporter said he would not buy three, the staff agreed to return it.
reporter at the jade store to buy and refund small ticket
[b] telephone connection: Ji'nan Starbucks stores response to inconsistent [/b]
reporters respectively to Ji'nan Starbucks stores, the reply is a big phase The track.
Ji'nan Starbucks expensive store reply: This is what the company requires. After that, another worker replied, "there are three promotions and one can also be sold. This is the promotion policy of the company a long time ago.
Ji'nan Starbucks Wanda store replies: there is no discount for single sale, and there are three concessions for each other, and consumers can buy them individually.
Ji'nan Starbucks Heng lung shop reply: no reply can be given, and need a company media spokesman to inform.
reply from Starbucks Ginza store in Ji'nan: these mini cakes have been offered concession recently, only 3 yuan at a time, only 30 yuan. A single word is 12 yuan, or can be sold, but not very appropriate.
Starbucks headquarters reply: different cities, do not understand the situation, reply later.
the reporter also calls a complaint from the Ji'nan Starbucks silver long store, the staff said, orange cheese sticks can be sold, but the other snacks in principle are not only sold, one can buy twenty percent off at a time. If consumers strongly demand only one, they can sell it alone. For Mr. Ding, the staff explained, "this may be the difference between the employees and the customers in the communication, but the mail that the company has issued in the previous period is indeed the same."
before the deadline, reporters have not yet received further reply from Starbucks headquarters, Qilu network reporter will continue to track this matter.
[b] lawyer: the binding sale of Starbucks branch is in violation of the voluntary principle, and consumers have the right to decide the content and quantity of the goods to be purchased [/b]
the law firm of Shandong law pointed out that Mr. Ding was protected as the consumer protection law of consumer rights and interests, and the operator and elimination in the process of consumption. The buyer should follow the voluntary principle, that is, the consumer has the right to choose the operator to provide goods or services, choose the product or the way of service independently, decide to buy or not buy any kind of goods, accept or not accept any service; the Seller shall not use its own advantage. Position to be forced to sell and so on.
the provisions for Starbucks headquarters, because of violation of the provisions of the law should be invalid, and the internal regulations can not be against third people. If each branch of Starbucks provides a full reminder in the form of a shop notice, and the consumer is willing to buy and consume after knowing it, it is deemed to agree to restrict its rights. If Mr. Ding's rights are infringed, he can complain to the consumers' Association.