The public complained that FERRERO ROCHER chocolate had eaten maggots to expose the enterprise.
recently, Ms. Han, a citizen of Ji'nan, encountered a feeling of stilling. A few days ago, after eating more than a dozen FERRERO ROCHER hazelnut chocolate, she suddenly found that chocolate was sticking to a worm like a worm and peeled off five or six chocolates in turn and found a living maggot.
live maggots climb
on chocolate. In March this year, Ms. Han received a FERRERO ROCHER gift chocolate candy gift from a friend. In April 5th, after eating more than a dozen, she suddenly noticed a live maggot sticking to a chocolate ball. I was so scared that I threw up chocolate and I threw up my wicked heart. After a careful look, the worm is like a white maggot, about 1 centimeters long, the head a little red, and the hair on the body, a arch and an arched crawling on the chocolate. I also stripped five or six chocolates in succession, and all had.Amp; lsquo live maggot.Amp; rsquo, a small hole in the surface of the Chocolate Ball,.Amp; lsquo maggot.Amp; rsquo drilled out of the hole. In the last few times, I used to play and eat without looking at the surface of chocolate. I might have eaten.Amp, lsquo maggots.Amp and rsquo.
Ms. Han said, after she contacted FERRERO ROCHER's Shanghai headquarters, a staff member came to take the box of chocolates, saying that the maggot event was not a once, before in Shanghai, but in Ji'nan the first time. Because hazelnut is not fried, there are remnants of eggs. If you give some new chocolates, you will report it to your superiors as soon as possible. If I have so many worms, do I dare to eat them? I will refuse them at once. I waited until now, and FERRERO ROCHER didn't reply. On the morning of April 10th, I volunteered to contact the staff. The other side said I was asked to contact the Shanghai headquarters again. It is the mistake of the merchant, which has always been my active contact. They are obviously perfunctory. I was an old customer of FERRERO ROCHER chocolate. After this event, I didn't eat the brand of chocolate any longer. I do not have any compensation now, only to expose the enterprise!
FERRERO ROCHER said or saved improper
10 at 3:30 p.m., the reporter continuously dialed FERRERO ROCHER China headquarters FERRERO ROCHER trade (Shanghai) Co., Ltd., three telephone no answer, and three electric words have been in a busy state.
until 4:30 in the afternoon, the journalist dialed the FERRERO ROCHER consumer service hotline. A customer service officer inquired that Ms. Han complained about the matter in April 7th, saying the matter is being dealt with at the moment. Why can't the logarithmic telephone be connected to several chocolates and appear maggots?
at 5:30 p.m., a female staff member of the FERRERO ROCHER Trading (Shanghai) Co., Ltd., said that a similar complaint had been received before. The ingredients of the chocolate had a unique feature and strict requirements for the storage environment. If it had been exposed to dark, damp or high temperature, the chocolate would not be said. Unique foods, other foods will also be polluted by pests. To avoid such a recurrence, consumers should buy them through regular channels and check whether there are any signs of breakage or disassembly before purchasing.
in the chocolate and chocolate production license review rules (2006 Edition), it is found that the quality and safety problems of chocolate are mentioned in several cases, one of which is to store the insects and mouldy in the storage, that is, the improper packing and the improper storage conditions, the raw materials of the nuts and other chocolate products are not fresh. The product is deteriorated and can not be eaten. 銆�