old mama lobster sauce (illustrated in the picture)
times February 26th (reporter Sun Yu) 26, Mr. Han To the newspaper 315 consumer rights hotline 82061110 reflect, eating Lao Gan Ma Douchi sauce, do not want to have a stone inside, his teeth broken.
in February, Mr. Han, who lived near Qilihe, bought a bottle of soy sauce at the supermarket for 5 yuan. "I didn't think there was a stone in it. It was chewed and the teeth were broken." Mr. Han immediately called the manufacturer's telephone. The manufacturer said he had to find an agent in Ji'nan to deal with the matter. "A salesman came to the shop. He said that the production process was very advanced and there was no possibility of any stone coming out of it. We could not be sure that the stone came from the product." Mr. Han said the salesperson did not recognize the problem of food safety, but said he could give him 10 bottles of old mama as compensation.
Mr. Han eats the lobster sauce of stone, and the producer is the old godmother Food limited liability company of Nanming, Guiyang. "Broken teeth, pain dared not eat, can only go to the clinic to pull out, after a while have to set teeth." Mr. Han said.
, he said, when calling the factory to reflect the stones, he wanted to wake up the manufacturers and pay more attention to food safety. "But they shirk their responsibilities. I don't want 10 bottles of old godmother. I hope the factory can give a statement."
26 days, the reporter contacted the staff of the old mama Flavor Food Co., Ltd. to know that there were many links in the production line and may be negligent. "After the factory receives a complaint, it will verify the batch and record the relevant information, please check the situation and reply to the consumer."
old mama, the agent of Ji'nan district agent Ren said, Mr. Ren said, has been home to verify the situation, but not to say where the stone comes from, "can ask third parties to identify the stone source, if it is a product problem, will pay Mr. Han treatment costs."
Da Zheng Tai and Law Firm lawyer Wang Yang said, according to our country "product quality law", "food safety law" and other related laws and regulations, such as products caused by defects, consumers can ask the product operators or producers to compensate for medical expenses, care during the period of treatment, the reduction of work due to misunderstanding. Income and other expenses.