the Ji'nan times
there was a sack of hams with a suspected mildew "yellow spot". Reporter Guo Jigang photography / Intern Wang Yuxuan newspaper reporter Guo Jigang
October 7th, the citizens of the citizens in a grocery store in the purchase of delis hardcover ham, due to the quality of the product during the period of sack deterioration, after inadvertently eating, the diarrhea is serious and was sent to the clinic for treatment. Mr. Yu proposed a 2000 yuan compensation amount. The Ji'nan office said it was unacceptable and could only pay 500 yuan at most.
.Gt;.Gt;.Gt; citizens reflect
eating bad ham, serious diarrhea
Mr. Yu said, in October 7th, he bought 4 delys' hardcover ham at 8 yuan / root in the neighborhood of the grocery store. On the 8 day, after eating one of the ham, he had severe diarrhea that night and went to the community clinic for treatment. The clinic doctor said he might have eaten a bad stomach and treated it with infusion. After treatment, Mr. Yu's condition improved. He didn't care about Ham's problem at that time.
13, when Mr. Yu was preparing to eat ham, he found that the remaining 3 ham had all gone up. "Why does ham increase its bag in the shelf life? Is there any problem with the product itself?" Mr. Yu said.
23, the reporter saw the surplus bag ham in his home. One of the unpacked ham is very clear, with juice in the vacuum package and obvious bubbles inside. At the top of the ham, there is also a suspected mildew yellow spot. It feels soft with the hand. The reporter saw that the ham producer was the Beijing rice food Limited by Share Ltd, whose production date was September 28, 2012, with a shelf life of 60 days.
.Gt;.Gt;.Gt; negotiated the blocked
2000 yuan, and the manufacturer insisted on compensation of 320 yuan
he said that after finding the ham sack problem, he called the customer service complaint of the de lys company. Subsequently, the staff of the Ji'nan Office of the Department of Texas visited the door to find out the situation. After confirming the production of ham for the company, he promised to give Mr. Yu 10 times the merchandise compensation, which amounted to 320 yuan, but Mr. Yu refused. "This money is not enough even medical fees, how do I accept?" Mr. Yu said, after eating his own food in the sack of metamorphic ham, only medical fees spent more than 400 yuan, plus compensation fees, labor costs, and so on, their own claim of 2000 yuan compensation, but rejected. Finally, after many consultations between the two sides, no agreement has been reached.
.Gt;.Gt;.Gt; de lys reply
ham or quality problem, 2000 yuan compensation difficult to accept
in the afternoon of 23, the reporter contacted the customer service of the DIUS group. Staff said that if the product quality problems, headquarters can not be responsible for this, only to find Ji'nan office staff consultation.
later, the reporter also telephoned Ji'nan office. Mr. Wang, the staff member, said that the storage conditions of ham were 0 -4 C, and the meat was raised in the shelf life. It may have quality problems and may also be related to the improper preservation. "One mouth costs 2000 yuan. We can hardly accept it." Another staff member, Mr. Duan, said the compensation was 10 times the price compensation for goods in accordance with state regulations. At that time, at the time of consultation, Mr. Yu was unable to issue medical bills, mistake proof and so on. It could not be proved to be an illness after eating dillis ham, so it could not be accepted by Mr.
finally, after renegotiated, Mr. Duan said that he was willing to give 500 yuan compensation, but was refused by Mr. Yu.