Ji'nan daily Author: Cui Yunfei
"the juice thick soup white Wahaha nutrition fast line should drink the curly curved black foreign object, after reflecting to the Wahaha headquarters, compensate its 3 After the brand nutrition express, but there is no explanation for why there is black foreign body in the drink. On the 13 day, Ms. Li briefed reporters about what happened in late May. In this regard, Wahaha Hangzhou headquarters staff said that the compensation has exceeded the statutory standard, and the inspection of products after opening is of no significance.
Ms. Li is a nutritious line of milk and fruit juice bought for 5 year old children in a shop on the north industrial north road. After a few days, it was opened and drunk by the child himself. In late May, when she poured her drink into her cup, Ms. Li found that there was a black and curly black body in her white drink. "I thought it was tea." After careful observation of the foreign body, Miss Li found that the foreign body was not a tea, "it seems to be a black rubber." "This makes our family very unhappy, and it's bad for children's bodies to drink groceries." After Ms. Lee reported the problem to the store, a Ji'nan sales representative of the beverage indicated to him that he would deal with the matter as soon as possible and make corresponding compensation. "We waited for a week and they didn't solve this problem." Ms. Li then called the national beverage service telephone again to reflect the problem. Headquarters staff said that it would urge the Ji'nan staff to compensate the matter as soon as possible.
3 days later, the sales representative compensated Ms. Li for 3 cases of the same brand. "In fact, we don't want to have this drink again." Ms. Li said that because the foreign body had been found in the drink before, it was always uncomfortable to drink it again. But the sales representative said that the compensation could only be done to the extent that the black foreign objects in the beverage were not clear, and the black foreign body was taken away from the manufacturer for the convenience of the manufacturer. "Now we drink these three boxes of drinks. We pour them into cups and watch them before drinking them." Ms. Li said that although the black foreign objects have been taken away for many days, the manufacturers have not made a survey of the results of the matter so far, so they are still not too relieved to let the children drink the drink.
in June 13th, a staff member of the Hangzhou Wahaha Group Co said that Ms. Li had a case in which the beverage had already opened the bottle cap when the consumer reflected the problem. It was difficult for the producer to make a clear identification of the problem. There are testing organizations to do the tests, and consumers have not asked for the results of the inspection.
the staff also said that, after the problem was found, the company, from the humanitarian point of view, stood on the consumer's point of view, and had made 3 cases of the same kind of compensation measures. The compensation standard was much more than the "3 times" national legal compensation standard, and after the compensation, and signed an agreement with the consumer.