Shun - Shun - Ji'nan times author:
the morning of 17, Shun and the International Hotel (Tian Xi shop), Shun and the city of Shun and Seafood City, the name of Liu said that there are many guests to the restaurant, the service charges are not many questions, most people know that the store charges 10% of the service charge, the store has a reminding of service fees, attendants will also inform customers. According to his introduction, there is a sign on the wall of the hotel, and there is a sign on the cashier's desk. It says that all the dishes are priced in the clear code. This shop is a three star hotel, and another 10% service charge is added. The person in charge said that the customer might be full on that night and the waiter was negligent. It was impossible for the waiter to inform the other party whether he had received the service charge. He mentioned that a lot of star hotels will have a service charge. In their stores, the service charge mainly includes service such as tea pouring and water pouring. Subsequently, the reporter found that many star rated hotels in Ji'nan do have service charges.
he also said that the evaluation of star hotels has a series of standards. The collection of service charges is based on a number of regulations issued by the National Tourism Administration, the Ministry of finance, the State Price Bureau and the State Administration of Taxation in January 1, 1990. The regulations are stipulated in the measures. The state-run tourist hotels rated as star rated are charged 10% of the actual price.
- the lawyer's statement that the actual failure of the business has the obligation to inform
, so, the star hotel added service fee is the compliance? 17 afternoon, the city price bureau a staff member said that the current price release, by the operators on their own pricing, but the need to clear the price.
as for a number of regulations on the addition of service charges for foreign hotels by Shun and the surname of seafood city. After enquiry, in December 25, 2001, the office meeting of the director of the National Tourism Administration discussed the clearance of the first regulations and normative documents of the National Tourism Administration, with second items and twentieth items in the catalogue. Some regulations on the collection of service fees in foreign-related hotels belong to departmental rules and normative documents that need to be revised.
Huang Xiwen, a lawyer in Shandong Bo Rui law firm, said that this regulation is neither reserved nor a abolished document. The period of application has already passed and actually has failed. At present, the country has no clear legal provisions about the service fee for star hotels. According to the existing laws and regulations, the star wine can not be defined. The store charges the service fee irregularities. But since March 15, 2014, businesses should apply the law on the protection of the rights and interests of the People's Republic of China consumer. The key to the whole thing is whether the consumer clearly tells the service fee and the proportion of the service fee before the consumer is consumed. If there is no compulsory and monopolistic behavior, it is in accordance with the law. If there is no shop sign that is noticeable to consumers, that is, it does not conform to the requirements that clearly inform the consumer, the operator may not make an unfair and unreasonable regulation on the consumer by form terms and shop notices to exclude or restrict consumer rights.