Ji'nan prohibition of unlicensed restaurants into the network to operate consumer rights protection by third party compensation
after the CCTV "315" exposure "hungry" and so on the third party platform, a lot of netizens will be more cautious, rather to spend more to choose the restaurant that you know well. Recently, Ji'nan has announced a clear regulatory notice to prohibit unlicensed operation and operation of food business operators. When the legitimate rights and interests of consumers are damaged, compensation is made by the third party platform.
reporter learned from the Ji'nan Municipal Bureau of drug administration that at present, the "notice on strengthening the supervision of food safety on the network" has been officially released. It mentioned that before entering the net, the third party platform should sign the food safety promise with the food operators engaged in the network ordering service and strictly abide by "People's Republic of China food safety". The whole law and other laws and regulations, conscientiously fulfill the relevant requirements of the food and beverage service safety operation standards; at the same time, the third party platform should retain the integrity of the certification and basic information of the food operators engaged in the network ordering service, collate and file, and make regular supplement and improvement.
in the actual feeding process, the "notice" encourages food operators engaged in network ordering services to carry out "bright kitchen and bright stoves" and broadcast their processing and operation online in real time. The meal time is not easy to be too long. We should choose the customers to deliver the meal in a short time and can be delivered in a short time to ensure that the food can be eaten within 2 hours of the safe time limit after the completion of the processing.
if the third party platform provider finds that the food operators engaged in the service of the network ordering service are illegal or other food safety problems, it should be stopped and promptly reported to the county food and drug supervision department. If serious violations are found, the online food trading platform service shall be stopped immediately.
in addition, the third party platform can not provide the real name, address and effective contact way of the food operators engaged in the service of the network ordering service. When the legal rights and interests of the consumers are damaged, the third party platform will compensate them.