Implementation of the first asking reception system in Qu Shui Ting community of Ji'nan
Qu Shui kiosk community - the first staff who received the visitors was responsible for answering questions and answering questions until the residents were satisfied.
Ms. Li, a resident who consulted the floating population in the Qu Shui kiosk community, happened to be in charge of a family planning staff meeting. In the past, she had to come back or come back to the day, but the director of her reception was all answered. This is all benefited from the "first asked reception system" launched by the Qu Shui kiosk community - the first staff who received the visitors were responsible for answering questions and answering questions until the residents were satisfied.
the high director of the Qu Shui kiosk community in the interview, the committee is responsible for a lot of work, each person has their own different division of labor, often have residents to consult the application of low insurance, the registration of birth certificates, difficult assistance and other issues, most of the policy is very strong, if the comrades in charge of the work are not in, the others are very good. It is difficult to explain to the residents. So residents often run back and forth for a few times to get things done. In order to allow residents to run errands, improve their service levels and improve their work efficiency, the "first asking and receiving system" system was put forward in Qu Shui Ting community.
it is reported that the system requires staff to use each Monday meeting time to exchange work flow and business knowledge, so that any of the staff members of the committee can answer the residents' questions in the first time to ensure that the residents' affairs are solved as soon as possible.