the Ji'nan Daily reporter Cao Lei
the best service is the best management. Since this year, the municipal Party committee and the municipal government have asked the departments at all levels to adhere to the leadership of the Party committee, the responsibility of the government, the social coordination and the public participation, so as to improve the scientific level of the social management. Under this background, the Qianfo Hill street of Lishan District first created the community autonomy model of "service club" in Lishan County community, solved the problem of community management and stepped out a new paradigm of "open management" in closed community, which provided valuable experience and useful inspiration for the community management innovation of the whole city. "
" name county club "set up a resource sharing platform
" before, it was always very far from the community neighborhood committee, and little attention was paid to the work of the neighborhood committee. Since the company moved to Lishan County community, I did not expect to be attracted by the platform of the neighborhood committee, not only to know a large number of residents, but also to have a deep friendship with the people in charge of a large number of district units. Now do not participate in platform activities, I feel no end! " As the general manager of Shandong Warner International Travel Agency, Shao Hong is usually very busy. But once she meets community organization activities, she responds first and never refuses.
Shao Hong's "platform" is the "famous county club" in Lishan County community. Teng Fei, the Secretary of the Party committee of the County Community Party committee, has integrated more than 40 resident units since its establishment in June last year. It has innovatively put forward the work concept of "serving the needs of the community", and actually set up a harmonious interaction, information exchange and resource sharing of a community unit, the residents and the street community of three parties. Stage.
the reason for the establishment of a "name county club", Tengfei said, the survey found that with the upscale community occupancy rate rising, the contradiction between the increasing community residents' demand for service and the management of the community has weakened the sense of identity and the sense of belonging to the community to a certain extent. "In fact, high-grade communities tend to be surrounded by high-level enterprises, and the needs of residents can be satisfied in the community. But because of the community neighborhood committee service 'fault', and the lack of convenient and effective participation mechanism of community autonomy, the community service is "independent" and can not be shared. Zhang Zhiyong, the Deputy professor of the Party School of the Party School of the municipal Party committee of the municipal Party committee of
the "demand level theory" of Maslow, a famous American psychologist, which divides human needs into physiological needs, security needs, social needs, respect for demand and self realization needs.
Tengfei told reporters that, referring to the "demand level theory", "name county club" classifying the needs of community residents, sorting out the targeted and representative categories and levels of demand, through the service of different modules of the club platform, so that community residents have been greatly improved. Satisfaction.
this kind of satisfaction enables the residents living in the Lishan County community to get real benefits. The resident Gao Xiao is a university teacher, she told the reporter, she has a small Huimin card in her hand, with this card, she can go in and out of the community resident units at will, but also can enjoy discounts, all kinds of daily life needs should be satisfied. After the start of the "name county club", more than 40 units committed to opening 77 projects to community residents, including 33 free services, including medical, educational, legal and other fields, she said.
and Gao Xiao, the more than 5000 residents of Lishan County community have a Huimin card. Community neighborhood committees have classified the needs of different communities in the community, and then carry out activities and services by clubs related professional units according to the dynamic self-improvement system for different demand groups.
these requirement categories were decided by the community joint meeting. The community joint conference system is one of the basic experiences of the community self governance mode of Lishan County Service Club. According to the introduction, the basic experience of the "name county club" community autonomy model is to build a new community self-governing organization with "one committee, one house, one department" (Community Party committee, community residents committee, name county Club). The new mechanism of community autonomy is established, and a new pattern of community autonomy management service for Community Party committee leadership, community committee organization, enterprise coordination and the participation of the residents is constructed. This model makes the community Party committee truly the "backbone" of the community work, the neighborhood committee really becomes the "spokesperson" of the community masses, and the name county club has truly become the "waitress" of the community residents, and the community residents have become the real beneficiaries.
under the new situation of self-government
in the new situation of innovation management, in the face of various problems and contradictions, how to maximally stimulate the social vitality, maximize the harmonious factors, minimize the disharmonious factors and do a good job in the mass work? The innovation of social management is given high expectations.
in this context, many kinds of social management innovation mechanisms have emerged in China: the "grid" management model of Beijing and the model of "urban community remodeling" in Shanghai. Following the two big models, Ji'nan's "service club mode" has once again attracted the attention of the Chinese people. Zhang Zhiyong said that the "service club model" is the first in China and will attract more community managers to follow suit. "
" open the door of the unit, break the original strip management of the invisible wall, so that the resources of each unit can be shared in this platform and play a role. " Zhang Ming, Secretary of the Party Work Committee of the Qianfo Hill street party, said that the "service club" community autonomy model is an innovative choice of the club carrier as a breakthrough point to improve the level of community autonomy, with clubs attracting multiple participants to meet the needs of the public.
experts say, by strengthening the rationality of the leadership of the community party organizations and weakening the mandatory leadership of the community party organizations, the "service club" community autonomy model has been carried out by the government directly, promoting community construction to guide the community construction and helping the community construction. There is a change in the autonomy model of the lower and upper residents. Through continuous summarization and refinement, the "service club mode" will surely bring valuable experience and inspiration to Ji'nan's social management innovation.