The life story of two couriers is not just the porters of this city.
Qilu Evening Newspaper
they come and go like the wind, leaving everyone in addition to a smiling face.
they have to come into contact with hundreds of people a day, each with their own joy or distress. Every day they receive hundreds of emotions unconditionally. If you laugh at them, they may be happy all day.
they will send more than 300 express pieces a day, no matter what floor of the high building in which corner of the city, the express owners are not likely to be stained with the sweat that they have just shed.
smile is a career demand more life attitude
April 20th, when the Qilu Evening News reporter saw Liang Hongyan, she was packing a customer, with a sticky tape with his hand, and a clean head with a tooth. The Qilu Evening News reporter wanted to take a positive picture of her. She refused to be embarrassed: she didn't have time to wash her face in the morning, the alarm clock rang, and then she slept again. In fact, it's normal for her to wash her face for three or four days in a row.
Liang Hongyan, 40, is a courier for China Express. She looks like a little girl in the early twenty. Two years ago, she did health care in the beauty industry. She also did wedding planning before. Whether it's a beauty regimen or a wedding plan, she has to dress herself up and go out every day, and now she can't get up in the mirror in the morning. Thinking of past events, though Liang Hongyan wore a smile on his face, he was accompanied by a slight sigh.
two years ago, Liang Hongyan started as a courier like a husband, but Liang Hongyan was very grateful for the work that had taught her before, and that was the smiling face. Some customers come to pick up the pieces with emotion. You have to look at your face and make them laugh best. They are happy that you have a sense of accomplishment on this day. There are many office workers in the area. Liang Hongyan can't send one one to the door one by one. In the face of the incomprehension and interrogation of the customers, the cheerful Liang Hongyan often coax the customer to be angry.
Yan Zhongbo, a 29 year old Shun Feng courier, has been married and has children. Because he looks young, he is often mistaken for a little boy. In addition to the old man, she usually shouted at.Amp; lsquo elder sister.Amp; rsquo, met the men shouting.Amp; lsquo elder brother.Amp; rsquo, smiled more politely. Yan Zhong wave said with a smile. He is responsible for the courier of the Qilu International Building and the shopping center. Every day, he has to play with the people in the building several times. He can not forget to wipe the sweat or forget to smile. It is not only a professional requirement, but also a life attitude.
daily life is like a well designed process
4:30 p.m. at the SF EXPRESS calendar, the 50 black SF tricycle, like a black projectile, launches one after another and goes through the city. Yan Zhong Po proudly said, "what is this? You look down upstairs. That's magnificent. Every morning at 8 a.m. and 10:30, at 2 p.m. and 4:30 p.m., such spectacular scenes will be staged.
the first stop of Yan Zhong wave is Qilu International Building. He first installed all the express with a push-pull car, then took the elevator directly to the 10 floor of the top floor of the building and sent it down from the 10 floor. On the 10 floor, he dragged a forty - Jin tweet, winding fast in the A, B, C three mansion, and the Qilu Evening News only chased his back. It is easier to go downstairs than upstairs, so it is to be sent from top to bottom, and many of the customers' telephone and working places in the building, I may be more aware than their family. In spite of the sweat clearance, Yan Zhong wave can only say two words.
and as the only woman express in the South Industrial Branch of the industry, Liang Hongyan's work is not lost in the least thirty male colleagues in the unit. I do the same work with them. Don't see me thin, some are strong, unloading, loading, and driving a tricycle, all I have come from.
6 in the morning, a good child, a good child, 7 out of the door, 7:30 to the unit sorting express, 8 half a half of their own section of the express to their own outlets, send and receive a day express, until 7:30 at night. And then to the unit delivery, loading, toss until 9 o'clock in the evening, home close to 10 points, during the peak season to get home early in the morning is also very normal. Liang Hongyan's daily life is like a good design process, step by step card point, can not have half a mistake, dry our courier, the same speed, Eagle like eyes and bear power, no three, free.
not to take the elevator to save time
after pulling the express to the network, Liang Hongyan first rewrites the names of all the customers, writing a little bigger, and the customers have come to find it. One day, more than 200 cell phone numbers, one by one into the phone, sending SMS. When I lost my cell phone number, a number was recorded for two or three minutes, now it was less than 30 seconds, and the accuracy was improved, and now it can be kept in mind. Liang Hongyan said proudly. Because of the long squatting time, when she was just starting to dry, her calf was swollen and pressed into a pit.
the first floor of the first floor of Yan Zhong Po seems to be arranged regularly, but sometimes the process is not as smooth as expected. Yan Zhong wave has just arrived from the 10 floor to the 9 floor. A customer on the 6 floor is anxious to get off work, hoping that Yan Zhong Po will deliver the courier immediately. Hung up the phone, Yan Zhong wave carried the push-pull car and ran to the 6 floor, 3 stairs. Express delivery smoothly, he sent the express on the 6 floor, and then took a pushcart to climb up to the 9 floor. Do not take the elevator is to save time, dry this line of exercise, I more than 150 Jin before, two steps to breathe, dry less than a year, lost twenty or thirty Jin. Yan Zhong wave said.
often there will be a customer who is anxious to pick up a piece. At this time, you can't follow your own rhythm. You are afraid that the address of the customer is not clear and does not answer the phone. However, it should be delivered at the first time. Yan Zhong wave before the electrical welding, to Shun Feng before the other express companies have done, although this line is hard, but the contact of many people, everyone has their own job, my work is to provide them with convenience, guarantee as soon as possible.