Shanghe County, Shandong province to create sunshine family planning streamlined process to enhance quality and efficiency
the author of the Ji'nan daily, the author of the Ji'nan daily, "I don't expect to give me a certificate here. I'm ready to go home." In the field of the elder sister, in order to get a permit, she made four or five trips, and spent 2000 yuan on the road toll, which also delayed a lot of time. I'm so grateful to the franchiser. " Recently, Liu Xia (a pseudonym) in Pingdu City, Shandong Province, arrived at Xu Shang street, Shanghe County, Shandong Province, where she worked. After checking the relevant documents, the staff handled the "service manual" for her, making it happy. Since the Shanghe family planning system carries out the responsibility system for the first connection of the mobile population in Shanghe, the family planning personnel simplify the process of certification in accordance with the legal administrative requirements of "legal administration, reasonable administration, proper procedure, efficient convenience, honesty and trustworthiness and unity of power and responsibility", which have raised the level of management and quality of service according to law, and are called by the masses. Fabulous。 They carry out "
to establish a perfect social supervision and guarantee system, they unblocked the channels of mass appeal and vigorously promoted "sunshine rights protection". In the unimpeded channels of reporting complaints, a civilian maintenance group was set up, and the county and township opened 13 "711" civilian rights service hotlines, set up a family planning opinion box, opened a consultation column on the county's population web site, answered the opinions and suggestions of the masses, and answered the results of solving the complaints of the masses. We regularly convene a symposium attended by the representatives of the municipal and County People's Congress, the members of the CPPCC and the representatives of the masses, commentary on the wind planning, and regularly issue a social oriented questionnaire on the "construction of the wind construction", and collect opinions and suggestions on the party and government leaders at all levels, the relevant departments and the masses on the window and birth control and the work of the family planning. Find out the problem in time. In 2012, the county population and Family Planning Commission ranked the top three in the county style appraisal. In addition, they unimpeded the rights channels of the people, the first question, the first responsibility system, received complaints from the masses, the contractors should be completed within 3 days, complex complaint complaints, at most not more than 10 days. On this basis, the county population and family planning department implements the 24 hour visit system of team members, and solves the problem of the masses face to face and protects the vital interests of the masses.
implementation of administration according to law is the basis for law enforcement team building. In order to legalize the qualification of the family planning law enforcement officers, the county organized a professional training staff to participate in the business training courses organized by the county Legislative Affairs Office. At present, there are 120 family planning staff in the county who have obtained the administrative law enforcement certificates issued by the provincial government through examinations. In the process of law enforcement, law enforcement officers strictly follow the statutory limits of authority and scope to hold certificates, enforce the law, and make administrative penalty decisions according to law enforcement procedures.