Wang Hong, the director of the Basic Education Office of the Ji'nan Municipal Education Bureau, the counselor of "the psychological care hotline for minors", all of which are full-time psychological teachers in every primary and secondary school in Ji'nan. All of them have the qualification of the state counselor at the level of three or more, and have a rich experience of psychological counseling and psychological assistance. The hotline counselor will also strictly abide by the rules of psychological consultation, so as to escort young people's physical and mental health. The Municipal Education Bureau has also carried out sufficient reserve and training for teachers, and has formulated the rules and regulations of "the work requirements of the psychological hotline operator" and "the wiring process of the psychological hotline".
Wang Cheng, deputy director of the Ji'nan Municipal Education Bureau, said the biggest highlight of the hotline was the platform advantage of six people, including telephone (12345), SMS (106-3531-12345), mayor mailbox, micro-blog, WeChat and mobile APP, relying on the 12345 citizen service hotline, and had a free psychological consultation for primary and middle school students and parents in the city. The channel provides convenience.
after the press conference, the reporter visited the mental health guidance Station of the minors (the Guidance Center for the mental health education of Ji'nan primary and secondary schools), and the center was located in the International Department of the campus of the Shandong province. There are two wiring points at the wiring point of the Tutorial Station, and two consultants are responsible for answering telephone calls every day. Each answering teacher uses his account to enter the answering system and communicates with the consultant.
after the end of the conference, more than 40 consultants from more than 30 schools in the city will receive professional connection training.
