Ten typical examples of consumer rights protection: deposit change, car ownership and overlord.
source: Volkswagen
daily daily news March 13th (reporter Li Mengbo correspondent Wang Bing Du Taoyu) 13, Ji'nan commemorating "3 and 15" international consumer rights day and consumer rights conference held, the city Consumer Association United Municipal Industry and Commerce Bureau, quality The Supervision Bureau, the Health Bureau, the price bureau and the five administrative law enforcement departments of the food and Drug Administration issued typical cases concerning the investigation of consumer fraud, false propaganda, food in question, illegal practice of medicine, drug sale, and price fraud. Among them, the Ji'nan Municipal Industrial and commercial bureau has released ten typical cases of consumer rights protection.
storage room is sold in the name of a garage in the name of a Shandong Real Estate Co., Ltd. in the sale of the development of the residential building, the storage room in the name of the garage to consumers in the name and publicity, and to higher than the price of ordinary storage room. The company deliberately concealed the truth, and the Ji'nan industry and Commerce Bureau imposed administrative penalties on it.
Car Dealer format contract infringement of a car sales company in the process of operation with consumers, "car purchase contract" and "test ride test drive agreement" on the contents of the exemption of self responsibility, of which the "purchase contract" will be rewritten "deposit" rewritten as "deposit", "trial ride test drive agreement" on "Party B elimination" Party A will take full responsibility for accidents caused by scraping and bruising in the process of trial driving. " The act infringes the legitimate rights and interests of consumers and belongs to the overlord clause. The Ji'nan Municipal Bureau of industry and Commerce punished it according to law.
a solar monopoly of a solar monopoly store, a brand solar franchised store in the form of posters, such as posters, "pay 3150 yuan to buy specific models of solar subsidies to enjoy subsidies, subsidies after the price of only 1920 yuan." After consumers buy, businesses refuse to pay subsidies. After mediation, the store apologized to the consumers and offered subsidies.
a restaurant forcibly charges a restaurant charging card for a restaurant, and when the consumer asks for the return of the card balance, the defendant is informed that the person in charge of the restaurant is replaced, and each meal must be kept mandatory 5 yuan as a refund fee. Ji'nan industrial and Commercial Bureau ordered it to refund the remaining money in the consumer card in full.
food memory has impurity consumer Wang in a monopoly shop to buy a catjin bean bag, when eaten, the sand grains in the bun will break the tooth, and the economy south industry and Commerce Bureau mediates, the enterprise compensates the consumer 8000 yuan once. A number of farmers in the
inferior wheat variety pit farmers reported that they had bought some wheat seeds in a seed company, and some lodging after planting had resulted in the reduction of wheat yield. Economic south city industry and Commerce Bureau mediation, operators according to the standard of 100 yuan per mu to compensate farmers.
motorbike dealers did not perform three packages of obligations to buy a motorcycle in a special shop of a motorcycle. The quality problems occurred many times. Every repair was told that there was no trouble. The merchant refused to fill in the maintenance form and procrastinously procrastinates the maintenance duty and maintenance time in the three package period. The economic and Trade Bureau of the southern city mediation, the franchise store for consumers to replace motorcycle carburetor, and free maintenance motorcycle.
supermarket sales label label unqualified food Ji'nan industry and Commerce Bureau law enforcement officers found a supermarket sales of bean dried food during the inspection, the name of the food additive label does not conform to the food safety standards. Ji'nan city commerce and Industry Bureau has imposed administrative penalties on it.
13 students from a high school in Ji'nan attended a company organized by a company to explore summer camp activities in the United States, which included "South California, Losangeles, Santiago, Losangeles, San Francisco" and other places, but the practice only arranged students to study and play in Losangeles. The economic and Trade Bureau of the southern city conciliation, the company to each student compensation 4000 yuan.
false propaganda and health care products according to the report of the masses, Ji'nan Municipal Bureau of industry and Commerce inspection found that a certain enterprise in the sale of health care equipment, the goods are false propaganda, called the effect of inhibiting tumor and strengthening immunity, and the fact is not consistent with the facts. In this regard, Ji'nan city commerce and Industry Bureau ordered the parties to stop illegal activities and punished according to law.