Good friend Fu Lin Hotel four tenants stolen party dissatisfaction with the shop side
Shun net news at Liangyou Fulin Hotel's four foreign guests are said to have been stolen in the room. After the incident, the litigants had called the police, but they were dissatisfied with the shop's attitude. When they failed to discuss the claim, they left Ji'nan.
the tenant is from Shanghai
incident, Mr. Zhang called the police at 110, and informed the staff responsible for duty on the night. The staff said he needed to feed the situation back to the leader. Until 2 o'clock in the morning, Mr. Zhang did not get the reply from the hotel owner.
is not unique. The same incident happened on the floor above Mr. Zhang. "At 5:23 last night, I and my colleague Check Inn Hotel, 5:45, left the room to eat, about 7, back to the room, we found that two laptops and 2000 yuan cash are gone." Mr. Cheng said that they came from Shanghai.
the room was monitored by
Mr. Cheng, who returned to the room and found a disk of fruit. By enquiry, the disk was brought in by the waitress, and they were not in the room. Mr. Cheng immediately found the service staff. The service staff said she did not see a laptop on the table when she sent the fruit plate. When Mr. Zhang and Mr. Ho from Beijing came out of the room for dinner, they also served the fruit plates.
reporters found that the doors of two rooms stolen were not damaged. The hotel corridor is equipped with cameras, but the corridors are circular and can not monitor every door. According to the hotel staff, the two doors were stolen to monitor dead ends.
around 11:30 a.m., Mr. Feng, head of Liangyou Fulin Hotel, came forward to consult with Mr. Zhang and others. When asked how Mr. Feng was responsible for the matter, he always said that the police had intervened at the moment and that the question of compensation would not be able to give a clear answer to Mr. Zhang until the police had broken the case. When it comes to the rationality of the hotel's safety measures, Mr. Feng explained that after this, the hotel officials will be able to strengthen the prevention and increase the safety management. In the absence of consultations, Mr. Feng walked away from the telephone.
for the hotel side, Mr. Zhang and other four passengers are very unhappy. Mr. Zhang said: "a four star hotel, can not guarantee the safety of the personal property of passengers, it is difficult to understand; after the problem, has been avoiding, in the push, their attitude makes us more cold."
tenant claims the right to prove
in this case, the lawyer of Qilu law firm believes that the hotel should be liable for the safety obligation within a reasonable range. For the consequences of damage, the guest has the burden of proof. If the guest can not give sufficient evidence to prove the consequences of damage, the hotel can refuse compensation in accordance with the law. But after waiting for the police to detect the case, the guests can determine the value of the stolen goods and then claim the right to the hotel.