Ji'nan cable digital TV business transformation
1, business handling method
an ordinary user
ordinary user refers to the cable TV users who have already handled the formalities and normally pay the basic reception and maintenance fees. Ji'nan radio and television set 1 high definition two-way set-top boxes for ordinary users, and provide free home installation and debugging services; users need to save less than 300 yuan to receive maintenance and maintenance fees and promise to use the network for more than two years.
two digital community user
digital cell user refers to the users who have completed CATV Digitalization, not providing analog cable TV signals, and users who pay (850 yuan with 250 yuan initial charge) to use a set-top box to watch cable digital TV programs.
the main terminal is configured by Ji'nan radio and TV 1 high definition two-way set-top boxes.
total conversion site users confirm that the original set top box (only 1 units) is reserved as the auxiliary terminal. The installation and commissioning service is provided free of charge, free of the basic viewing and maintenance fee for one year, and 300 yuan to the user account. The
total conversion site user has not confirmed the reservation of the original set top box (only 1 units) as an auxiliary terminal. The set-top box can be temporarily used as a vice terminal for free to April 30, 2011. After the whole conversion of the region to April 30, 2011, users call the Ji'nan radio and TV service hotline 96123 or to the Ji'nan radio and television business hall to confirm the reservation of the original set-top box (only 1 sets) as the auxiliary terminal, and can still receive 300 yuan to the user account, but no longer enjoy the preferential treatment exemption from the basic maintenance fee for one year. The cost of installation materials shall be taken. After April 30, 2011, it is confirmed that the original set-top box (only 1 sets) should be retained as the secondary terminal and charged according to the normal secondary terminal cost.
total conversion no longer retained the original set top box (only 1 units) as a terminal user, can go to Ji'nan radio and television business hall for return procedures, the business handling time from March 1, 2011 to April 30th, overdue no longer handled. At that time, Ji'nan radio and television from the original purchase of money from the user deducted after the overall conversion procedures to deal with the return procedures before the service has taken place, the balance transferred to the user account. The second or more set-top boxes purchased by
can be directly registered as the auxiliary terminal of the user, reducing the basic viewing and maintenance fee of the vice terminal for one year.
three low income users
the rural five insured households, urban and rural low-income families identified by the Civil Affairs Department, the special poverty-stricken families identified by the Municipal Federation of trade unions and the disabled families identified by the Municipal Federation of disabled persons (2 or more of the family members are disabled and 1 are blind or deaf families) Half of the toll collection fees are paid for the basic TV viewing and maintenance fees of the cable digital TV. The user needs to go through the formalities of registration and verification once a year.
four other cases,
set top boxes issued or sold by radio and television in the early days of Ji'nan, can be registered as auxiliary terminal for software upgrading, and can not be upgraded to use the set-top box, free replacement function of Ji'nan radio and television, the new and old level of the set-top box.
user will return the original set-top box to Ji'nan radio and TV, and enjoy ten percent off preferential policies for HD two-way set-top boxes. During the transition period of
General conversion, if ordinary users do not participate in the overall conversion of cable digital television, 8 sets of analog TV programs can be watched, but the registration procedures should be handled free of charge to the Ji'nan radio and television business hall every year. Users who do not register will not be able to enjoy the maintenance service.
user of new cable installation procedures, Ji'nan radio and television does not provide free service to 8 sets of analog TV programs.
two, business handling needs to be prepared procedures
only need to provide the original identity card to deal with the related business.
two entrust another person to handle
the original identity card and the identity card of the client must be provided at the same time.
three can not provide the original
on the premise of providing the valid identity card of the owner (such as driving license, officer card, etc.) or the original identity card of the client, and then provide the following proof material and sign the "subscriber's promise":
the cable TV user card of the address of
.
account book, marriage certificate, etc., which can prove that the person handling the transaction is directly related to the account holder.
property certificate, purchase contract and other proof materials that can prove ownership of real estate.
certificate of property ownership of any unit in neighborhood committees, subdistrict offices or police stations.
four can not provide effective proof material
users can choose from the following three ways: one is to pay 1000 yuan deposit, temporarily receive 1 HD bi-directional set-top boxes, to provide effective proof material to redo the whole conversion procedures, the Ji'nan radio and television return to gold; two is to buy the set-top box; three is the weight The new procedure for the first installation of cable TV.
three, tariff standard
the first TV receiving terminal of the same address with the user, the standard of the cable digital TV basic viewing maintenance fee is 25 yuan per month; the basic user terminal terminal terminal view maintenance fee is 5 yuan per month, and the basic visual protection fee of the second terminal terminal is 10 yuan a month. The third side terminal executes the standard of the maintenance fee for the main terminal, and the fourth and fifth terminals carry out the standard of the first and second terminals, and so on. The set-top boxes used by the main cable terminals of the cable TV are uniformly configured by Ji'nan radio and TV company without any charge. The set-top boxes used by the secondary terminals are purchased by the users themselves.
four, cost settlement
the overall conversion of the month is still in accordance with the original standard, and has paid the users of the cable analog TV program in 2010 to receive the maintenance fee (156 yuan). The balance of the maintenance fee is transferred to the user's account, and the charge standard for the maintenance fee of the cable digital TV viewing after the adjustment is held on the following month. Yes, it is automatically deducted from the user account of Ji'nan radio and television.
two original cable digital TV subscribers ordered the digital TV basic package and pay program package to be cancelled on the whole conversion day. The balance of the cost is transferred to the user account, and the user can reorder the required program according to the new program form after the whole conversion.
three Ji'nan radio and television provides 20 days of paid TV program free viewing experience service for the total conversion users. Customers can buy paid programs at Ji'nan broadcasting and TV business hall at any time.
five, payment method
to Ji'nan broadcasting and television business hall to pay.
two is directly withheld by the agreement bank. Customers carry the passbook or bank card of ICBC and Construction Bank to sign the bank withholding agreement at the scene of the business or to the Ji'nan broadcasting and television business hall. When the user account balance is not enough to pay for the basic TV maintenance fee of the month, the bank will directly deduct the bank account from the user's agreement bank account.
three to the bank counter of the agreement. Users can pay the basic viewing and maintenance fees of cable digital TV or recharge their user accounts at the counter of ICBC, Qilu bank, Pufa Bank and CITIC Bank's four banks.
four through.Quot; TV payment.Quot; platform payment. Wired digital TV users with two-way interactive business, after signing the "three party protocol for digital television payment" with PUFA, construction, industry and commerce or CITIC Bank, we can pay.Quot through home cable digital TV.Quot and TV to pay the basic viewing and maintenance fees and program fees of cable digital TV. At the same time, it can also pay for water charges, China Mobile phone charges and broadband Internet fees.
six,
users can handle cable TV.Quot on the spot; arrears.Quot; complement,.Quot; pause.Quot; recovery,.Quot; initial.Quot; formalities and user information changes. Users who have finished the above business can continue to deal with the whole conversion related hands on the scene. Continue.
for.Quot; arrears.Quot;,.Quot; suspend.Quot;.Quot; primary.Quot; and so on cable TV users, because of the line construction and other reasons, Ji'nan radio and television may not be able to open the cable digital TV business on the day, ask the user to forgive!
Ji'nan cable broadcasting and television business hall:
operating hall address: No. 55 Peace Road (calendar mountain theater to the east 200 meters north)
city center business hall address: seven small latitude six Road 181 (seven small latitude six road to the South 300 meters east)
Huai Yin District business hall address: ten road 23888 (children's hospital to No. 1) East 100 meters Road South)
Tianqiao District business hall address: No. 74 West New River Road (formerly Ji'nan brewery, west gate to west 100 meters Road North)