source: mass network reporter Wang Yanan
15 morning. Wang Jiansen, director of the Bureau of industry and commerce, led the director of the Bureau of industry and commerce to the 12345 public service hotline. On the day of "international consumer rights and interests day", we listened to the citizens' protection of the rights and interests of consumers, Opinions and suggestions on registration of enterprises, supervision and management of trademark advertisements and supervision of network transactions. Wang Jiansen told reporters that the next Ji'nan Municipal Industry and Commerce Bureau will optimize the enterprise access environment, promote the electronic registration of enterprise registration, explore the "WeChat management", and strive to realize the first batch of enterprise WeChat by the end of April, and open all type and full link electronic registration system without paper before the end of the year.
Wang Jiansen said, in view of the current social hot spots, the Ji'nan Municipal Industry and Commerce Bureau has actively carried out the creation of relieved consumption, and promoted the creation of "1 N" in Ji'nan's consumer satisfaction block (the Ji'nan Municipal Bureau of industry and Commerce promoted 1, each county District Bureau promoted at least 1) to form a "one street and one feature". At the same time, we actively take advantage of the electricity consumers' rights protection through trains to deal with online shopping disputes. Reporters learned that since this year, Ji'nan industrial and commercial bureau received a total of 15870 consumer complaints, complaints and reports. Among them, there were 5574 consultations, 1120 complaints, 9176 complaints, including 5520 complaints, including 1862 other types of consumer complaints, 1535 home electronics and electrical appliances, 1535 in second, third for consumer complaints in daily use, and 3656 for services, and other services. There were 1513 complaints in the first place, 570 of the second resident service complaints and third in the repair service complaint, involving 3 million 324 thousand yuan in the consumption dispute, and 1 million 398 thousand and 100 yuan for the consumer's economic loss. "
" next, we will also optimize the access to the environment, actively promote the 'separation of evidence' reform, the realization of the 'zero running leg' and 'run only once' list system, and promote the electronic registration of enterprise registration. " Wang Jiansen said, Ji'nan will also explore the "WeChat run", and strive for the first batch of enterprises to carry out WeChat by the end of April, and open a full - type and full - link paperless full electronic registration system before the end of April.
at the same time, the bureau also set up a comprehensive law enforcement agency to promote "double random, one public" supervision, in order to confuse counterfeit infringement, commercial bribery, Internet unfair competition and so on, and increase the efforts of cross regional and major complex illegal and illegal cases. We will further carry out 2018 network supervision special actions, and promote the establishment of network market supervision and service demonstration area. Wang Jiansen said that the Ji'nan Municipal Industry and Commerce Bureau has deepened the application of post event supervision service platform construction, and continues to improve the platform function and strengthen data collection. In principle, all kinds of supervision, law enforcement, and rights protection data produced by the internal units are in principle, and the data of the information departments of the government are shared together, and the data information of the open platform of the municipal government data is collected to the platform, so as to meet the requirements of the "separation of evidence". We should further improve the "double feedback", "double feedback" and "double tracking" function, perfect the joint punishment mechanism of discredit, increase the punishment to the enterprises in the fields of security, environmental protection, finance and other fields, and let the trustor and the discredited of the discredited.