Ji'nan power opened online payment service support UnionPay card and Alipay
source: Qilu network Author: Li Miao
recently, "Ji'nan thermoelectric limited company website" on a new version Line銆� This revision, the introduction of a number of new service measures, optimized the plate setting, strengthened the site of the people's livelihood service functions, and at the same time the web site integration of "heating service platform", all of the Ji'nan thermal power service projects to cover all of them, to create a heating service "one Netcom", to become the provincial heating industry the first use of officials Network to build people's livelihood services enterprises.
convenience service one: online payment safety and convenience
Ji'nan heat and power as the backbone of Ji'nan heating enterprises, always serve the livelihood of the people as the focus of the work. After extensive exploration and practice, the website of Ji'nan Thermal Power Co., Ltd. has opened an online payment platform to provide people with people's livelihood services including account management, payment and payment, etc. the hot user account and payment can be realized safely through personal net silver.
convenience service two: online customer service communication is more smooth
this reversion, highlighting the "service orientation" of the website, and striving to use the communication channels of the users and enterprises more smoothly. The website set up 4 online customer service lines, users can communicate with the service personnel in real time through "online customer service", online customer service and Ji'nan thermoelectric customer service system linkage, the user help, complaint information in the form of information in time to the corresponding section and supervision, and users can also carry out tracking and inquiry.
users, if they have suggestions, complaints and messages on thermal power, can also find the corresponding plate on the website to meet the needs of different groups and different users to express heating demands.
convenience service three: information release more timely and accurate
website with Ji'nan thermoelectric 67812319 "warm hotline", Ji'nan thermoelectric micro-blog, Ji'nan thermoelectric each service platform seamless link, interactive use, each platform to realize information resources sharing, maximum coverage of different social strata, to meet different groups Demand. Heating service information such as community service, water pressure, emergency treatment and so on will be issued by the website for the first time, to ensure the right to know the hot users, more close to the people, and really do the heat information "one network", all know.
heating policy, hot issues, heat and electricity news will also be released to the society in time through the website, for the people to answer doubts, let the users understand the development of the enterprise and the development of heat supply in a timely manner, and get the understanding and support of the development of the central heating industry.