Ji'nan will communicate with 13 city shop operators
Shandong commercial newspaper reporter Kong Lei correspondent Wang Bing Du Taoyu
yesterday from the Ji'nan Municipal Bureau of industry and commerce, the city and Commerce Department recently signed a cooperative memorandum with the 14 Municipal Administration for Industry and Commerce and the market supervision and Administration Bureau. Great efforts to regulate Internet market and protect consumers online.
in order to strengthen the supervision and management of network commodity trading and related services, increase the protection of the rights and interests of consumers, create a standardized and orderly network economic development environment, the Ji'nan Bureau of Commerce and industry and industry and Commerce Administration Bureau of 13 cities of Hangzhou, Shenzhen, Nanjing and Guangzhou signed the "network" The transaction supervision and the cooperative memorandum on the protection of the rights and interests of the consumers and the supplementary agreement on the cooperation between the network trading supervision and law enforcement are established together to establish a cross regional cooperation mechanism for the supervision of network transactions and the protection of the rights and interests of consumers.
trading platform, shop operators and consumers are far apart. How to get information about online stores is often a difficult problem for industrial and commercial authorities to deal with consumer complaints. In order to improve the authenticity of the network store information, in accordance with the requirements of the cooperation mechanism, the industrial and commercial organs of the third party trading platform will regularly notify the cooperative units of the registration number, the name of the network store, the registration address of the Internet store, the link of the website, the way of contact and so on. The Ji'nan Municipal Industry and commerce department can compare the registration of our city by comparing the registration. An information database that reviews and corrections the information. And when investigating cases and handling complaints, they can also get relevant information from different industrial and commercial offices, so as to find out the actual locations of online shops.
it is understood that since the signing of the memo, the industrial and commercial departments of Ji'nan have accepted two consumer complaints against online stores, and helped the business sector where the trading platform was located to verify the actual information of the online store.