Clean coal promotion by residents Tucao Ji'nan will extend sales time upgrade "after sales service"
source: the Ji'nan times
government subsidies to allow residents to use clean coal and reduce fog and haze, this is a good thing. Unexpectedly, due to inadequate publicity and services, Ji'nan's promotion of clean coal has attracted complaints from some residents. It was also exposed by CCTV in May 22nd.
in May 23rd, the Ji'nan municipal government held a temporary meeting to reflect on the problems of promoting clean coal. In the next step, Ji'nan will set up service stations and service points in each town (Office) and village (residence) to solve the problems of clean coal order, distribution, publicity and training, and do good things well.
pain point 1 clean coal can not be bought?
in 2016, Ji'nan began to promote the use of clean coal. Because of the government subsidy, the order of the public needs to be examined by the neighborhood committee, the street office and the letter committee before they can report to the clean coal distribution company. The money to buy coal is in the government account, and the enterprise can only get a portion of it first. The latest order in 2016 is at the end of November. As a result, there is a problem that residents can't buy coal if they buy coal late.
solution: sale period extended, next month to March next year can buy
"this year, this year, clean coal bidding has begun, the calendar, city, Huaiyin, Tianqiao, hi-tech and other areas of clean coal distribution companies in May 22nd have been publicized. Among them, the winning price of clean coal in Lixia District and Huaiyin District is 1230 yuan per ton and lump coal price is 1430 yuan per ton. Although the price of government subsidies has not yet been determined, the time for residents to buy clean coal is longer than last year. The person in charge of the Ji'nan Committee of the Commission said that from next month to March 15th next year, residents can buy clean coal at any time, and there will be no situation for residents to buy coal but can't buy it in the future. In addition to clean coal, this year also increased the lump coal with higher calorific value.
this year, the promotion of clean coal to cover the whole city, including Zhangqiu, Jiyang, Shanghe peace Yin 4 county residents will also use clean coal, involving 680 thousand users of coal users.
pain point 2 clean coal is not good to burn.
CCTV found that some residents in Changqing district used clean coal instead of fire. Inspection by technical personnel found that the clean coal used in Ji'nan has high ignition point, and special stove is needed. Ignition needs corresponding methods. At the time of publicity and promotion, did they explain to villagers in detail that the usage of church villagers led some residents to abandon clean coal.
solution: the household survey, the village and village setting service point
the city through the Committee of the Committee in charge told reporters that before burning clean coal, most of the residents in winter are burning bituminous coal, this coal is characterized by the burning value of 300 - 350 degrees Celsius, fast fire. The burning point of clean briquette is between 450 and 500 degrees Celsius. The fire is slow and the flame is low, and the residents feel that the clean coal is not good.
the head of the Shandong Changqing clean briquette Co., Ltd. in Changqing District told the reporter that when the coal was cleaned, the fire was best used to make the fire flourish, and then gradually fill the clean coal, keep the clean coal full, keep the furnace high temperature, and then burn it all through after four or five hours, and then only add four or five pieces each time. Use. If the corncob with low calorific value is used to ignite, it is difficult to ignite clean coal if it can not keep the high temperature in the furnace.
the responsible person of the Ji'nan municipal government said that this problem reflected that the government's propaganda was not in place and the service was not available. Changqing district needs to enter the household to understand the situation of the residents, to find out how many residents are because of the problem of the stove tools and how many residents are using the method problem, which leads to the poor use of clean coal.
the Commission will start the household to investigate the situation of coal burning in the city, set up service stations and village (residence) service points in the township (Office), and be led by the government. Together with the clean coal distribution enterprises, we can do a good job of publicity and training to solve the actual problems of the residents.