Ji'nan star millions of Mercedes Benz windows failure merchants no clear reply
the Ji'nan daily author Cui Yunfei
Ms. Fan said, "from 10:00 until 16:00, there is no more personnel to deal with the problem." She asked to see the relevant person in charge of the company and did not receive any response. Until 17:00, the Sales Department of Ji'nan star apologized to the consumer and said the car must have a problem. "The lift glass has a different noise. It must be something that hinders the rise or fall, or is too tight." At the same time, the person in charge promised that if Ms. fan was not satisfied with the car, the company could return the car and replace the vehicle. If Ms. fan could accept the car, the Ji'nan star could repair the vehicle. Mr. Wu thinks that if the vehicle problem is as obvious as that of the person in charge, why is the Ji'nan star after after after inspection, still means that the door glass can not be lifted to normal. He said: "how is the maintenance level, how can the owner be assured? Is the maintenance personnel conceal the truth of the fault on purpose?"
at 17:15 on June 7th, a reporter on another Mercedes Benz owner, Mr. Li, reflected the problem of water leakage to the Ji'nan star. The staff said that the reply will be made to our newspaper at 9:30 on the 8 day, but at 17:30 on the 8 day, when the reporter did not receive the reply from the company, when asked again, the other party said, "may other staff arrange this matter, it is not clear about it, and it needs to be explained after asking."