Video: millions of Mercedes Benz run for a year, "heart" inexplicable malfunction
Qilu network
[flash=400550,0]http://v.iqilu.com/video/swf/3843581.swf[/flash]< br / > > public channel of Shandong radio and television station. "People's through train" was broadcast in December 10, 2012: Ji'nan: millions of Mercedes Benz opened for a year.
Guide: all said a penny of the goods, as long as it is expensive, it must be better than cheap, with this mentality, Ms. Shen of Ji'nan spent nearly one million last November to buy a Mercedes Benz, one million ah, the car is open, it is absolutely pleasant, but the joy has not yet passed And the trouble comes. Editor's note: the engine is the heart of a car. Nearly one million of imported luxury cars need to be repaired in less than a year. It is possible for vehicles to have problems during warranty period. No matter how the customer is God, I hope that the 4S shop will be able to think about it in the perspective of the customer and deal with it properly. One hundred years of Benz and a year are bad. I hope this is just a chance. We will continue to follow up on the report.
the same period: Ji'nan citizens, Ms Shen 113255, I was in the middle of November last year, the car bought in this shop, spent 960 thousand and 8, then the car purchase contract was two years of warranty. Commentary: looking at the engine of a new car less than a year, Shen was in the mood to run for more than 10000 kilometers, and how could she get a problem. In the same period: 113307 when I drove to tenth kilometers and more than 14 thousand kilometers, the engine had a very serious abnormal noise. Commentary: the heart of millions of luxury cars suck, 4S shop staff reply leaving owners anxious. The same period: 113318 at that time their maintenance workers recorded this sound to Germany, the answer is that the engine is out of order, can not be opened again, to open the maintenance, and we can not repair the maintenance force, Germany sent people over to repair. Explanation: Ms. Shen said that the new car she just bought would have to repair the engine. It did go beyond her psychological expectation. After several negotiations, Ms. Shen hoped that the 4S store could replace her with a new engine, but the German headquarters did not agree. The same period: 113458 because there is more than a year to guarantee the quality of the whole, you are now the whole of the whole, after the future assembly, there will be any situation, the warranty period, how to do this cost. Commentary: it has been more than a month since the problem of vehicle was released, and no agreement has been reached between the two sides. Today, Ms. Shen came to the Ji'nan star Benz 4S shop. A staff member received Ms. Shen and said that if Ms. Shen agreed, they could recover the malfunctioning car, and Ms. Shen then made up the difference and bought a new car. The same time: Ji'nan star 4S shop staff 114715 if second-hand car depreciation, it must have a difference, we are willing to take out a part, not to say no pay. Commentary: Ms. Shen thinks that she has bought a car less than a year and has problems. Instead, she needs to take the difference for a new car. She really can not accept it. In the same period: Ms. Shen, a Ji'nan resident, neither agreed to change engines, nor had any guarantee commitments. 113355 11364524 months of warranty, now the car has been there for a month for the same period: Ji'nan star 4S shop staff 114741 can enjoy maintenance within the warranty period.