the Ji'nan times
taxi refusal will be expected to get a standard (data picture)
on one side of the phone or with a walkie speaking, carrying passengers. This behavior does not meet the requirements of taxi service standard. Passengers can complain about taxi drivers. Complaints will affect the quality and reputation of the driver. Recently, the transportation department of Shandong province has compiled and started to carry out "Shandong city public steam tram passenger service standard (trial run)" and "Shandong province taxi passenger service specification (trial run)", which is the first trade specification issued by Shandong after the renting and public transportation are assigned to the transportation department. According to the request, the taxi that is on the "empty car" sign should not refuse to carry the passengers. The taxi should use the "pause" sign because of the vehicle maintenance, the personnel dining, the handover class and so on.
[b] taxi drivers have taboo with odorous food [/b]
"Shandong taxi passenger service specification (trial run)", which specifies the service content and requirements of taxi operators, vehicles and facilities, drivers, operations, calls and safe operation, and taxis should purchase the liability insurance of the multiplicant according to the regulations. Third party liability insurance, strong insurance and other insurance.
taxi drivers don't talk in conversation when talking to passengers; look at passengers in moderation, don't stare or stay too long; do not sell shopping, diet and recreational activities to passengers; do not add fuel (gas) or charge when carrying passengers; eat food with odors.
taxi drivers are required to set up the meter according to the regulations and not to bargain (except for chartered services). Drivers should follow the reasonable route and avoid detours without any reason. Passengers should be consulted when changing the original route. To collect fees for passengers such as crossing roads, bridge tolls and other fees. Those equipped with credit card equipment should accept the charge for passengers' credit card payment.
[b] does not show a "pause" sign that can't refuse [/b]
when it comes to rush hour and rain and snow weather, it is difficult for Ji'nan citizens to hit a taxi. In this regard, the requirements for shift and suspension are clearly stated in the specification. According to the requirements, the taxi should carry out the peak shift handover, that is, avoid the shift operation during the rush hour of urban traffic.
reporter learned that the Ji'nan Municipal Transportation Bureau once said that it would coordinate the time of the transfer of taxis, prohibit the rush to work at the rush hour, and not allow the passengers to refuse to take the transfer class as a reason to adjust the time of the taxi driver's handover to the rush hour after 7 a.m. and 7 p.m.
at the same time, use "stop" signs for vehicle maintenance, personnel meals, shift, etc. For vehicles showing signs of "empty cars" but no signs of "suspension", they must not be refused. At the same time, taxi drivers are forbidden to take back passengers, pick up passengers, refuse to load, drop off passengers, and stop business without cause. For taxi refusal, Ji'nan residents can directly call the service hotline 96576 for complaints. The driver's qualification certificate will be abolished within 4 years.
in addition, the regulations clearly stipulate that drivers should not smoke, eat or receive mobile phones while driving. A traffic personage told reporters that the nature of walkie talkie and mobile phone almost, should also be prohibited. When taking a taxi, passengers can not bring anything with them. Drivers may refuse to take passengers when they find dangerous goods such as flammable, explosive and toxic. Drivers can call the police for help when they are drunk, unable to specify their destination and refuse to get off.
[b] buses should minimize emergency braking [/b]
multiple buses at the same time stop at the station, and third vehicles and the following vehicles will have to stop two times. In accordance with the requirements of "Shandong municipal public steam tram passenger service specification (trial run)", the bus driver should use the brake properly to reduce the inconvenience caused by the brakes.
in driving, the first bus stops at the front stop; several cars arrive at the station at the same time, and third vehicles and the following vehicles have to stop two times. Buses must correctly use the station reporting device, carry out the two station reporting, and report manually when the station fails. When the bus is running, it should be stable, stable and stable. When the door is switched on, the door should be clamped against passengers.
[b] citizens worry: how do they eat garlic? [/b]
specific standard behavior standards have come out, but if the driver violates the relevant standards in the implementation, a lot of citizens complain or maintain their rights and interests. Ms. Wang, a citizen, told a reporter that when she was a taxi driver, she met a taxi driver to make a phone call, making her feel unsafe, but she did not know how to make a complaint because she did not take evidence at the time. "If the driver violates the service standards, eating garlic and other odors, how to leave the evidence?" Ms. Wang said, the relevant departments set up the rules are good, but the operability of some of the provisions still remains to be observed.