TOYOTA Ji'nan can recall owners without paying any fees.
has made substantial progress in Zhejiang province. It is said that the Toyota Corporation has accepted the timetable of the Zhejiang Provincial Bureau of industry and commerce, the home recall, the supply of the walkers and the full refund of the deposit. Reporter 28, Ji'nan TOYOTA service provider learned that the current rough schedule for three months to recall 80%, some merchants also launched a step car, driver and other services.
the same day, the business newspaper "TOYOTA or compensation for the loss of Chinese car owners" was traced to the "problem TOYOTA" recall incident, FAW TOYOTA Sales Co., Ltd. General Manager Matsuki Hidea and the Zhejiang provincial industry and Commerce Bureau officials to talk. It is understood that the Toyota Corporation has accepted the schedule proposed by the Zhejiang Bureau of industry and commerce, the home recall, the supply of the step car and the full refund of the deposit, but there are great differences in the problem of compensation.
in March 9th, the Shandong Provincial Quality Supervision Bureau called a portion of TOYOTA service in the province, urging the recall of "problem TOYOTA". The reporter learned that there were 530 "problem TOYOTA" in Ji'nan. The recall was mainly made by Ji'nan star TOYOTA Auto Sales Service Co., and Ji'nan run Hua TOYOTA car sales service. Two companies were restricted, and about 290 units had been recalled.
the same day, the reporter contacted the star TOYOTA technology director Zhao Lin, Zhao Lin introduced that the recall of the 300 "problem TOYOTA" has been recalled about 255, accounting for about 85% of the total. "We have already informed all our customers, but there are still a small number of customers who have no appointment maintenance because of time and other reasons."
for Zhejiang industry and Commerce Bureau's request to TOYOTA manufacturers, Zhao Lin said none of the manufacturers had been informed, but at present they have launched a home recall service. If the customer needs to leave in the process of automobile maintenance, they can provide a carrier or provide a driver for the customer. However, there are no measures for timetable and refund of deposit.
Luo Guangfeng, a technical director of Ji'nan run Hua, another service provider, said that the latest recall data were not inquired because of 28 days of non working days, but by March 9th, they had recalls about 110, accounting for nearly 50% of the total recall. Luo Guangfeng also revealed that the manufacturers have made a general timetable for encouraging positive recalls, that is, 80% of the total recall must be completed within three months. Run China TOYOTA can also provide home recall, but for the time being can not provide the step car, for the RAV4 problem model deposit refund problem, run China TOYOTA is exploring.
service door reminding, the recall maintenance service does not require the owner to pay any cost, the maintenance process is not complex, generally within three hours can be completed. Therefore, from the point of view of driving safety, the owner of the "problem car" should contact the service provider as soon as possible and make an appointment for maintenance. (reporter Zhang Heng)