Car owners question KIA's quality and after sale
source: Ji'nan times
"my Dongfeng's KIA sedan sedan ran for 40 thousand kilometers. I didn't know what to do. The engine was leaking. The store said it was only changing cylinders, but could the new cylinder match the old ones? "This afternoon, Mr. Qu, the public, called the news hotline 110. In this regard, Shandong Annwa auto dealers said they would solve the problem to the owners as soon as possible.
Mr. Qu told reporters that this car was sold by him in February 2008 and spent more than 80 thousand yuan. The vehicle warranty period is 5 years or 100 thousand kilometers. "In the past two years, I have been maintaining the vehicle on time. When I went to the 4S store last week, I noticed that the engine was leaking oil. This is a quality problem. I asked the 4S shop to repair it thoroughly, but the maintenance staff only promised to replace the cylinder block. Mr. Qu said he had been dealing with 4S shops and manufacturers many times, but the 4S shop said the decision was right in the manufacturer, and the manufacturer was able to find a local 4S shop. "Until now, the vehicle is still in the repair shop."
this afternoon, Shandong Annwa steam trade workers received an interview, according to the failure of Mr. Qu's car, the replacement of the cylinder body can solve the problem, because the oil leakage is caused by the cylinder body, do not have to replace the piston and other parts inside the cylinder body. For Mr. Qu's query, the staff member said that the new cylinder block matched with the parts that had been used before, and the old parts need not run in again. He said that the store would further communicate with Mr. Qu and solve this problem as soon as possible.