Crystal sharp car recall Ji'nan owner can go to 4S shop repair
source: the city women's newspaper
Shanghai Volkswagen Co.Ltd decided to recall more than 2.4 thousand crystal sharp crystal sedan. Yesterday, the reporter learned from the sale of the sharp Ji'nan 4S shop that 4S shop has begun to notify the owner of the defective car. Today, it is going to 4S shop for maintenance, and the maintenance time is about half an hour.
the recalled model was still under the sale of
before the Shanghai Volkswagen Co.Ltd submitted a recall report to the state qqsiq in accordance with the requirements for the management of defective automobile products recall, and decided to recall the recall from August 6, 2008 to July 12, 2010 from September 30, 2010. Partially crystalline (Fabia) 1.4L crystal Version (equipped with manual air-conditioned) cars, involving a total of 24136 vehicles.
yesterday morning, the reporter came to Ji'nan Dongyue Shunchi 4S store as a buyer. In the exhibition hall, cars such as Ming Rui, Jing Rui and so on are parked.
car sales consultant Miss Cai said the recall was made between August 6, 2008 and July 12, 2010. The products sold at present are produced after August of this year, which have eliminated previous defects and there is no hidden danger.
a defect about half an hour to repair
Ji'nan Dongyue 4S shop, one of the responsible people said that the cause of the recall was that the engine controller code was not matched with the air conditioner controller, causing the vehicle to open the air conditioning state and the motor speed may suddenly decrease when the throttle was loosened. As a result, the engine is flameout and there are hidden dangers. "There is no problem with the hardware of the vehicle, but there may be a potential safety hazard." The official said that at present, Shanghai Volkswagen received 3 complaints about the defects in the exquisite version, but no report of the accident was received. The manufacturer recalled the vehicle on a large scale because it was responsible for the consumer. Ji'nan has sold nearly more than 1000 grains of crystal, but how many of them have been published, which he can't say for the time being.
the official said that from yesterday, they informed the owners of all vehicles involved in the recall that they would come to repair the shop as soon as possible. Defects can be repaired in about half an hour.
the owner of the recall is rare to compensate for the recall of
car owners if there is a defective recall. Yesterday, the reporter inquired for the "Regulations on the recall management of defective automobile products", the so-called recall refers to the defective car manufacturer (including importer). The process of selective repair, replacement, recovery, etc., to eliminate the defects that may cause personal injury or property loss.
Mr. Wu, manager of a car sales company, said recall is not equivalent to return. Under normal circumstances, production enterprises should formulate scientific and reasonable measures for eliminating defects according to the specific conditions of product defects. From the experience of the current defective product recall system and the experience of foreign recall management, most of the recalls are eliminated by free repair or replacement of parts.
Song Bin, a lawyer in Shandong Fang Liang law firm, said that if the car defects can be repaired in half an hour, and the car owners have not caused the loss of property and personal safety, the owner can not get compensation. However, if the car is to be recalled for a long time or cause some loss to the owner, the owner will be able to claim damages through litigation.