Total iron: from the end of April, most of the EMU tickets have a maximum discount of 20% discount.
People's network Author: Feng granule
according to China Railway Corporation official WeChat China Railway news, from April 28th to the end of the year, the railway department will further expand the lower price discount of the Railway Bureau Group, since May 27th, railway According to the price laws and regulations, the transportation enterprises will further straighten out the relationship between the high grade and two seats of the high speed rail train, and adjust the price level of the high grade mat fare on the basis of taking full consideration of the travel comfort and the difference of operating cost.
construction of the ticket price service mechanism
it is reported that the railway department will carry out different forms and different forms of train fare for 28 intercity railway trains in Guangzhou to Zhuhai, Hainan ring Island, Nanjing to Anqing, Dandong to Dalian, Qingdao to Rongcheng, Zhengzhou to Kaifeng and Wuhan to Xiaogan. The maximum discount rate increased from 10% in the previous pilot to 20%.
this is a concrete measure for the railway department to adapt to the needs of the transformation of the main social contradictions, deepen the structural reform of the railway supply side, carry out the passenger transport quality plan, promote the effective utilization of the transport capacity, and make the railway development results benefit more and more of the passengers. It is also the ticket price of the railway department construction, which has a rising, falling and flexible discount. The active exploration of the service mechanism.
four major measures continue to improve the content of railway transport service content
to further improve the passenger travel experience, the railway department will also optimize the launch of a series of service measures: to further enrich the content of the 12306 services, to improve the information, the station navigation, the key traveler reservations, the missing items and other services; In the case of the late train and other unexpected situations, the information of the adjustment and arrangement is pushed in time; the station car WiFi service is provided in the major railway major station in the country, the passenger experience is improved, the service function of the service station is further expanded, the signs, main functions and equipment configuration of the station service desk are unified, so as to provide emergency remarking, help service and service for the passengers. Services such as membership services, advisory services and complaint advice.
strengthen key passenger care services to provide special custom
strengthen key passenger care services, the railway department will further promote the construction of mother to child service area and lactation area of the station waiting area above the city level, provide passengers with baby nursing table, water dispenser, electricity source, seat and other facilities, municipalities and provincial capital The main high railway stations in the city of the city are set up for children's waiting entertainment areas, which will provide safe and simple amusement facilities for children and provide more targeted care services for mother and child. Key passenger waiting places are set up in convenient areas near the ticket gate to provide priority tickets for elderly, young, sick, disabled and pregnant pregnant travelers. In addition, the 12306 business travel service platform also provides customized extension services such as fast security inspection, special guidance, special area waiting and baggage handling.
provides differential personalized service and establishes the related system
for the construction of personalized service system. The railway department will develop the service products to meet the needs of different passengers and build the 12306 commercial service platform of the whole network. Li Banyun and other exclusive extension of custom service. Relying on the railway unimpeded membership plan to provide more differentiated value-added services for the group customers, group customers, star rated members and high-end customers, and carry out the service products such as integral exchange ticket, train lift, and district waiting. The introduction of differentiated services in the whole process of buying tickets, entering and leaving stations and waiting for passengers will enhance their sense of service acquisition.