Qilu network Author: Wang Ying shut down
Mr. Jia of Ji'nan put up a new car in September 12th. It was an open mind, but when he gave the chassis armored, he found two problems and was not happy at once.
the rear bumper began to drop the paint (video capture)
according to reports, Mr. Jia said: in September 12th, I bought a Buick saloon when I was at the auto show. I found two problems when I made the chassis armored, the first problem The problem is that the rear bumper starts to paint. The second problem is that there is a big hole in front of the chassis.
there was a big hole in the front of the chassis,
the response of the staff of the Ji'nan Buick 4S shop was not to know what was going on, which made Mr. Jia difficult to understand. After all, it was a new car.
Mr. Jia said that buying a new car bought a stomach, and hoped to get compensation. Subsequently, reporters followed Mr. Jia to Ji'nan Jia Heng Buick 4S shop, found the manager of the store.
4S store manager said: I can guarantee that his rear bar is the original paint, I did not know how to drop the paint, I do not know. The manager thinks that the situation of falling paint is a normal phenomenon. As for the pothole on the chassis, the manager said he could not explain it.
then the manager said that the 4S shop would not shirk its responsibility if the problem was out. The manager of the 4S shop said he could replace Mr. Jia with a new bar. The manager said that 4S could not accept Mr. Jia's request for depreciation charges. This I can't accept, ten percent, I checked to check more than 10000 yuan, I sell this one car I can not earn one thousand two thousand yuan, I can not lose the money, I have no place to give him this ten thousand yuan.
editor: a reporter thinks, the car is also a big thing, consumers spend money, find the mood is absolutely understandable, the dealer should also cherish the value of the brand, after all, we sell not only cars, but also service isn't it?