Shun Network -
car owners to reporters Tian Shan, a maintenance document for half a year, last July, two consumers in Ji'nan, Wang Jigang and Wang Keming, bought the same cheetah CS10 car in Zhangqiu's Ji'nan Zhongyuan 4S store and Ji'nan Bailey's Ji'nan near Kuang mountain. For more than half a year, he experienced the same bad user experience. The car was repaired again and again, but there was little hope of returning it.
[car owner complaints] new car only half a year, the direction machine and other problems constantly
Wang Jigang's Cheetah CS10 car is in July 2015 in Zhangqiu's Zhongyuan 4S store to pay the full payment, the naked car price of 106800 yuan, then felt the model atmosphere, bought. But it has just opened for more than half a month, and the trouble has come to the door. Wang Jigang told reporters that after running more than 2000 kilometers, the new car began to appear chassis abnormal sound. After the sale of Ji'nan Bailey inspection, no reason can be found, and finally replaced the lower left arm of the left front wheel. Then it was found that when the air conditioner was opened, the engine automatically increased to 3000 when the two gear was replaced by one block. Inspection found that the increase of speed is a throttle assembly problem. After sale, I can only change the shock absorber first.
thought the car was repaired, Wang Jigang had a sigh of relief. He didn't think that just a few days later, the car door could not be opened, and it opened for more than a month. When it comes to more than 6000 kilometers, the steering machine has a different noise, especially when the steering wheel is knocked out by carelessness, and you can hear a very harsh sound like the two iron columns colliding with each other.
since then, the car has been subjected to a number of problems, such as the headlights inflow, the idle idle, the battery without electricity, the mirror being frozen, and so on. The remote control battery has been changed 3 times. After the second replacement of the steering wheel, there was another problem. But this time, the 4S shop is not willing to cooperate with the maintenance. They say there are no accessories. Wang Jigang said. Under the helplessness, he had to turn to the media. After media intervention, just one day, 4S shop called Mr. Wang to say that the accessories were available and could be replaced. In half a year, I repaired 7 times, which is the car that I bought, I bought a forefather! Wang Jigang said.
coincidentally, in July of last year, Ji'nan consumer Wang Keming also started this cheetah CS10, and then he encountered problems similar to Wang Jigang. There is a continuous problem, the steering machine is abnormal, and the computer board, throttle and elevator are in continuous trouble. Wang Keming told reporters more than a dozen maintenance documents, he said in the half of the year, the car horn, the lower arm and other three or four times, and now the problem is changed, 4S shop often with no accessories to refuse.
[car dealers] are all minor faults, and they can't reach the standard of
Zhao manager of Ji'nan Zhongyuan service station, Ji'nan, said that although some problems occurred in the parts of the car, Wang Jigang's car did not meet the requirements of the car's three package. His car has been able to run normally, the problem of abnormal sound and other problems will not affect the safety of driving. If you want to return the car, you need to find the national formal inspection agency to issue the quality test certificate. The manager of Zhao said.
Wang Jigang v. reporter, according to his understanding, the third party inspection report is basically issued by the insurance company, the court and other units, or the two sides jointly entrusted, rarely accept the private car owners and other individual requirements of the quality appraisal, and the identification of a single cost at least a few thousand yuan. Wang Jigang said he did not want to do the appraisal. He thought it was a slow tactic for the manufacturers.
Ji'nan Baili Automobile Sales Co., Ltd. after-sales staff's argument is similar to Zhongyuan store. One after sales staff said that Wang Keming's car, although the replacement of the main parts such as the direction machine, the user experience still has problems, but should not be a serious quality problem, does not meet the regulations of the three vehicle.
(the name of the consumer Department)