Customers sold half of the vehicle deposit, Hui Cheng automobile: customer default first.
Shun Net - Ji'nan daily
recently, the public lady told reporters, she paid 20 thousand yuan booking vehicles, when the car was accused It is known that the vehicle has been sold and the deposit is only half refunded. In this regard, Shandong gallop Auto Trade Co., Ltd. (abbreviated automobile) staff said that the party's default is in the first place, and whether the full refund of the deposit still needs to be negotiated in the face. 12348 the legal service hotline said that the matter should be judged by the purchase agreement. If there is no definite deposit in the agreement, Hui Cheng automobile should refund it in full.
Ms. Shang told a reporter that in July 21st she was in the 4S store, which was located at the ten West Road, booked a Dongfeng Yueda KIA, with a total of 220 thousand yuan and 20 thousand yuan for delivery, and agreed to lift the car the next day. Because the vehicle scratches, 22 days did not mention the car, the 4S shop to deal with scratches or contact the factory transfer. Ms. Shang said that in August 10th, when she mentioned the car again, she was told by the staff that the vehicle had been sold and that the vehicle had not been sold.
sell the car I ordered without advance notice, and even have to bargain with the deposit. Ms. Shang said, the other staff recommended buying other models, the price is higher than 50 thousand yuan, and they can not accept it. At the end of October, the industry and Commerce Department also helped to coordinate. At that time, 4S shop promised to refund the deposit, and later said it could only withdraw 10 thousand yuan.
4 afternoon, the reporter gave evidence to Mr. Sun, a sales officer of Hui Cheng. Mr. Sun said that in July 22nd, the parties did not carry out the car according to the agreement, and had not been able to contact with them for a long time, which had violated the provisions of the car purchase agreement, and had notified the other party before the sale of the vehicle, and had never recommended other vehicles to it. Only 10 thousand yuan is due to the delay in the other side of the car shop 4S shop also has losses, Ms. Shang's statement is very one-sided, the best way to deal with face to face negotiations. Mr. Sun said.
12348 legal service hotline staff said that the two sides of the incident are separate, but whether the return of the deposit should be in accordance with the purchase agreement, if the purchase agreement does not make a clear deposit in the agreement, the 4S store should be returned in full. The staff suggested that the business sector and consumer associations should intervene in order to deal with it fairly.