New buy FOS only two hours to break down? Shandong Shun gallop: no retreat only
Shun Network - Ji'nan times
morning, Mr. Peng spent 90 thousand yuan, in Shandong Shuncheng Automobile Trade Co., Ltd. (Changan Ford 4S store bought a foster fortune, but I didn't think it broke down just 2 hours later. Fortunately, the speed was slow and the brakes were in time, otherwise the consequences would be unthinkable. On the 22 day, talking about the thrilling moment, Mr. Peng still had a lingering fear.
according to Mr. Peng, at 11:00 on the 20 th, he drove a new car on the road, and was planning to find a place to train. He did not expect to find the problem in 2 hours. First of all, the vehicle chassis made a strange noise. I thought it was a new car that needed to run in. He said, after another half an hour, the body began to shake, the dashboard fault light was on, and the accelerator pedal was not moving. In desperation, he brake suddenly and the vehicle stopped for five or six meters after sliding. After the car stopped, Mr. Peng opened the front cover and found that there was white smoke coming out, and there was still a smell of coke and smell. Because the vehicle could not be opened again, he informed the 4S store to drag the car back to the store.
after testing, the staff said that the water tank in the car was broken, which caused the leakage of the antifreeze in the condenser and could replace the water tank for me. Mr. Peng rebuffed. Just bought the car, only 2 hours after the opening of the problem, this is obviously the quality is not passed, even if repaired, my heart is not steadfast. He put forward a new car, but he was rejected.
22 afternoon, the reporter contacted Changan Ford 4S store, the sales manager Mr. Li said that the vehicle could not run normally because the water tank was affected by the external force of 3 dent holes, which resulted in the leakage of the antifreeze in the condenser. It was not a quality problem, but how the external force was produced can not be detected at present. The vehicle has been driving for nearly 60 kilometers when it is towed back to the 4S store. If there is a quality problem in the water tank itself, it will run at most 25 kilometers. He said.
for Mr. Peng's request to change the change of the car, the manager explained that, according to the three package of car policy, the damage of the tank is not within the range of the replacement car, and the 4S store can only repair it free of charge.
at present, Mr. Peng and 4S store are still negotiating further. A staff member of the Ji'nan Consumer Association said that if a car malfunction caused a consumer's suspicion of quality, a complaint could be made to the industry and Commerce Department for the first time if the 4S store was forced and fraudulent in the process of vehicle sales, contract signing or maintenance. He said.