Ji'nan citizens reflect the "high fights" of the Peugeot Auto 4S shop with high quotations and "frequent losses".
home car accident needs to take a claim procedure, but the gap between the maintenance price of the 4S store and the insurance company's fixed price. The insurance company thinks that the quotation of 4S shop is too high. 4S shop insists that its quotation is no problem.
people reflect: 4S store parts quote high, the insurance company does not recognize
Ms. Zhang of Ji'nan citizens, she recently went to a 4S shop on the South Industrial Road of the calendar to repair their own Peugeot. 4S shop gives the quotation. The total cost of the replacement parts is 80 thousand yuan, and the quotation is available. After giving the price to the insurance company, the insurance company told her that the 4S shop was too expensive to meet the standard and could not claim the price at that price.
Ms. Zhang dialed the Peugeot customer service hotline to find out that the cost of each accessory reported by the 4S store is two times as much as the manufacturer's unified cost.
after receiving a complaint, the reporter contacted the 4S store. The post service staff said there was a real dispute, but did not respond positively to the question of whether the price was too high. "The car is now sent to Shanghai for maintenance, and we can't repair it."
reporter survey: 4S shop quoted and fixed loss of five thousand or six thousand yuan
"I 5 months of car insurance to 4S shop maintenance, 4S shop quoted 20 thousand yuan, the insurance company's fixed members think that the reported higher five thousand or six thousand yuan, back and forth a lot of trips, only finally get a claim." Mr. Chen told reporters that he had encountered similar problems.
Mr. Liu, who has been driving for 20 years, introduces the maintenance of the same car. "4S store prefers to change parts directly because it is more convenient and profitable. Insurance companies also have their claim rules and principles. As long as they do not affect traffic safety after repair, they are mainly repaired. In this case, the 4S shop's quotation will generally be higher than that of the insurance company. Usually, the owner is in a dilemma when it comes to this situation. "Listen to the 4S store and listen to the insurance company, and the repaired parts do not have a long time."
industry statement: when maintenance is called on the insurance company
a large insurance company in Ji'nan, Lining, the head of the insurance claims, told the reporter that the price difference between the 4S store and the insurance company is really happening in real time. One is that after the vehicle is out of danger, the owner does not have to go to the 4S shop to repair it. Then the insurance company will give the average price of the general repair shop and make the owner repair the repair shop with more than two categories of qualifications, causing a difference in the fixed loss. The other is that the 4S store has water for the price of the parts.
"like Ms. Zhang encountered 4S shop quotation is 2 times the standard price of the factory is rare, but floating up to one or two of the regular." Lining suggested that the owner of the car first contact with the insurance company and negotiate with the insurance company to go to the 4S store to avoid the difference between the two parties. The second insurance company has a relatively rich experience in reducing the price of the 4S store.