ladies' purchase of public cars (video intercepting)
the problem of women's vehicles, the German Volkswagen responds to the case (video screenshot)
the lady's car is bought in this store (video screenshot)
women in Heze spent 330 thousand, from Ji'nan de Hui Motor Sales Service Co., Ltd., bought a car from Germany, which was the original place of origin.
family lady told Shandong radio and television life channel "Life Gang" reporter, he bought a car for less than two months, the roof of the car has been out of problem, and after the repair of the factory after two months, the car's trunk can not be locked.
found that when she bought the imported car, she immediately found 4S shop for maintenance. But after a long repair, there were more serious problems in the other parts of the car, the axle of the car broke. Fortunately, when the problem was found, the vehicle was in a stop state, or the trouble could be big.
Ms. Hu said that when she bought a car, she ran to the brand of the public. Unexpectedly, she encountered various problems one after another. Is it true that the
women reflect the truth? Why does the imported Volkswagen car break up? The reporter followed the lady of the household to the Dehui automobile sales and Service Co., Ltd., located in Kuang mountain, Ji'nan.
Mr. Ni, the manager of Ji'nan Dehui Auto Sales Service Co., Ltd., said that the lady's import of the sedan was bought from their store, and there were many problems. Why does this import Volkswagen have many problems?
Import mass vehicles need to pay off more?
in the face of the questions of the lady and the reporter, this Ni manager is impatiently saying that he faces all kinds of vehicles every day, and there are different problems every day. The staff of the Ji'nan Dehui auto sales & Service Co., Ltd. said that it was a good thing. It was the same thing. This is the way it is. We often meet all kinds of maintenance, oil burning, brake clutch, or even engine. Ms.
she said she bought an imported Volkswagen car from Germany for the sake of quality and reliability, but when the problem was repaired, it was found to be in particular trouble.
women said, according to the provisions of "repair, replacement and return responsibility of household car products": in the three package valid period of household car products, the cumulative time of repair for product quality is more than 35 days, the consumer can be replaced by the sellers on the basis of three packages of vouchers and car purchase invoices. So, can Ms. household change the car according to this new clause?
Ms. Ni said, the mend lady's car has exceeded the legal 35 days repair time. If you choose a replacement car, you need to pay a certain amount, the specific amount is up to 70 thousand.
manager Ni explained that the depreciation fee of the more than 70000 dollars is calculated according to the three package of new cars. If the lady does not choose to return the car, they can give a certain amount of compensation.
Ms. Hu said she did not approve of the result. Because although Ji'nan Dehui automobile sales and Service Co., Ltd. said that the car had been repaired, he was still worried about the new accident.
the German public responded to the accident in the case of
this time. It did not guarantee the problem. At the time of dealing with the problem, Ms. Hu said that the 4S store gave her a copy of the document from Germany, and she felt that it could not be solved.
Ms. household in Heze said that from February last year to now, he had bought this imported Volkswagen car in three places, third times particularly serious.
the staff of Ji'nan de Fai Auto Sales Service Co., Ltd. responded that because cars were assembled from multiple components, they could not guarantee the quality of each component.
she said the car had three problems, and she was worried about the quality of the car. Then, how about the quality of the cage?
the staff of Ji'nan de Fai Auto Sales Services Co., Ltd. took out a A4 print paper, and she explained that this was the mass headquarters in Germany. The documents that come over, all the explanations are based on this.
reporter noted that the report was written in German and Chinese in two languages, with the words "internal notification" and the public signs on the upper right corner. Ms. Hu said she was a case of the accident. The supplier has already disagreed with the conclusion that the production process has been improved.
S store staff said that the last item passed through the report could not explain the problem of its original production process. However, the staff of Ji'nan Dehui automobile sales and Service Co. stated that they would actively consult with Ms. Hu about the matter.
if this conclusion is indeed issued by Volkswagen, the conclusion that "suppliers have improved the production process" does make it difficult for ordinary consumers to accept. Is there any problem without improving the components produced before the production process? This is an unknown number. We hope that the 4S shop will speed up the process and solve the problems encountered by the ladies. Journalists will continue to pay attention to the matter.