Ji'nan people questioned Buick's Lacrosse car for more than a year to burn oil.
Shun Net - Ji'nan times
buy more than a year, run more than 20000 kilometers of the Buick Regal car, burning oil seriously. Mr. Guo wants to replace the engine but is refused by 4S shop.
in September 2012, Mr. Guo spent more than 20 million to buy a Buick monarch car in the Buick 4S shop of the ten West Road run China automobile theme park. Just about half a year, the engine had a different noise, changed a small piece, and the noise disappeared. In March this year, it ran more than 22000 kilometers, and the engine had abnormal noise. Guo went to Hongfa Buick 4S shop and found that the oil was gone. With oil, I opened another 3000 kilometers, and the abnormal sound appeared again. In July, Mr. Guo came to the Buick 4S shop, where he was buying, and the staff said he was not sure why. I added oil at my own expense, and ran 1500 kilometers, and the oil burned in early September. Mr. Guo contacted Buick 4S store in mid September, and I went to 4S shop for consultation. A few times before the oil burn, the engine must be damaged, I asked for the replacement of the engine, the other said that it can only be repaired, and then extended for 2 years. Mr. Guo did not agree.
Mr. Hu, the responsible person in charge of the 4S store of Buick, said that when Mr. Guo came to the store, the staff expressed the inspection and maintenance, but the other party did not agree, so the staff did not move the car, and it was guessed that there might be problems in the valve oil seal or the piston ring. Mr. Hu said that if the mileage does not exceed 160 thousand kilometers, the engine, the gearbox and other components will continue to be kept for two years after the warranty period. The current situation is not stipulated by the manufacturer within the scope of the replacement of the engine.