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Provincial Bureau of insurance, Ji'nan traffic police detachment, Ji'nan Insurance Industry Association and other relevant responsible persons in the fixed claim service center field investigation. In order to alleviate the road congestion caused by minor traffic accidents, Shandong Insurance Bureau, Ji'nan Insurance Industry Association, and the insurance companies in jisji jointly and down, actively cooperate with the traffic police department to carry out quick settlement work.
Sun Shilei reported that the supervisors of the provincial insurance bureau, the Ji'nan traffic police detachment and the Ji'nan insurance industry association were in charge of the field investigation in the fixed loss compensation service center.
reporter Wang Shuang Intern Yang Wenwen
newspaper Ji'nan news reporter recently learned from the Ji'nan Insurance Industry Association, Ji'nan City minor road traffic accident rapid settlement of the new method since the implementation of this year, from 4 to June this year, the total of 30 insurance companies in the city, a total of more than 12000 cases of quick compensation accident cases, Customer satisfaction is above 98%, and there is no customer complaint case.
Ji'nan as a provincial capital city, traffic congestion is very concentrated at peak hours. If there are minor accidents such as vehicle scraping, the owners will be waiting for traffic police and insurance companies to investigate and determine the responsibility for a long time at the scene of the accident.
in order to alleviate traffic congestion caused by minor traffic accidents, Shandong Insurance Bureau, Ji'nan Insurance Industry Association, and the insurance companies in jisji are linked up and down, and actively cooperate with the traffic police department to carry out quick settlement work. Since April 1st, in the peak period of traffic (7:00-9:00,17:00-19:00), the traffic loss of the road in the main city of Ji'nan is less than 5000 yuan. There are no casualties, and there is no spot inspection system.
"as a result of quick settlement and exemption from site survey subverting the usual routine of the past insurance companies' accident, there are certain disputes in the knowledge of the companies before the start of the start." Wang Haichao, Deputy Secretary General of Ji'nan Insurance Association, said, "whether the insurance companies cooperate with each other is closely related to the smooth implementation of the new measures."
to this end, under the convening of the Ji'nan Insurance Industry Association, the 30 insurance companies in the economy collectively signed a self-discipline convention in conjunction with the quick claim, which promises to be handled with the first scene provisions for the customers entering the fast claim, and no longer deducts the liability for exemption. The Ji'nan insurance industry association also helped the companies to coordinate with the superior companies to solve the obstacles in the assessment, authority, system and policy, so as to ensure the smooth implementation of the new method of quick settlement. "
" previous accidents, such as the traffic police, and other insurance companies out of the scene, it is a waste of time, now 3, 5 minutes can leave the scene, to improve the road congestion in Ji'nan is not small. " She Guangqiang, the citizen, told reporters.
She Guangqiang had such experience because in July 16th, when she drove to the tourist road, she was scraping along with another vehicle. After calling the police and the insurance company to report and take photos, the two sides quickly evacuated the scene. On the second day, she Guang Qiang came to the settlement service point, finished the case on the same day, and soon received the insurance compensation.
according to the statistics of the traffic police department, before the implementation of the new method, traffic congestion alarm is 42 daily, traffic congestion alarm after the implementation of the daily average of 6, traffic congestion alarm significantly decreased. The detention time of the parties involved in minor road traffic accidents also decreased from about 30 minutes to 3 to 5 minutes, which greatly alleviated the road congestion caused by traffic accidents.
reporter learned that, as of now, Ji'nan has set up 3 fast and fast compensation and dismantling Center, 28 fast settlement service points, and basically realized the full coverage of the Ji'nan urban grid. Since the implementation of the new method, three quick compensation centers have received more than 5700 quick compensation cases.