Exposure to Ji'nan 4S shop "dedicated to oil", "hidden", compulsive consumption price is high.
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in the impression of the common people, something is on the top of this word, and it appears to be a particularly high-end atmosphere. For example, for cigarettes, for wine, and so on and so on, and even the engine oil used for engine maintenance. So, is this exclusive oil really high end of the atmosphere? Oil, the original oil is the original factory oil is a lie auto 4S store forced consumption of the press on the Ji'nan major brands of automobile 4S shop after the visit found, car maintenance oil is used by auto manufacturers are provided by the manufacturer's original oil. So what's the difference between these oils and the oil on the market? Why is it called "special supply of oil"? The staff told reporters that the oil is the most suitable for their own brand cars, but they do not know where to distinguish the oil from the market. In further investigation, the reporter found that these special oil for external packaging is divided into two kinds. The first is the logo of the professional lubricants manufacturer, which includes Shell, PetroChina and Castrol. The second one is the word "XXX" special vehicle oil on the outer package. Reporters can not help wondering, if the original is exclusively for oil, why is there such a difference? The head of the Ji'nan general agent of Ma oil brand lubricants told reporters that the automobile manufacturers themselves do not produce oil, they are all commissioned by the lubricating oil producers to produce and process. Is that true? Then the reporter asked for evidence. It turned out that the so-called original factory dedicated oil is a high profile. The head of Ma oil brand lubricants told reporters that the so-called special oil, original oil and the same brand, the same grade of oil sold in the market, there is no difference. In order to further understand the truth, the reporter continued to investigate the automobile 4S shop. A Dongfeng Nissan Ji'nan dragon shop, which is located on ten East Road, is specially produced by Shell. Then the reporter contacted Shell limited by telephone, and the staff confirmed, "only to say, Dongfeng Nissan has commissioned our company to produce oil for it, and then it is finished, the label attached to Dongfeng Nissan, the original factory made on it, the special oil on it, is such a difference." If you don't need special oil, you can't guarantee the compulsory consumption of 4S shops. Can consumers choose not to maintain the 4S store? A reporter found that some 4S stores, such as Dongfeng Nissan and Ginza Ford, must change oil in the 4S store for three years of warranty, and some brands, such as the name of the name, must choose "special oil": "you don't care about the warranty or the warranty, you must use the original oil." If the owner does not maintain in the 4S shop during the warranty period, how will the 4S store react? The title said: "you have to maintain the 4S shop in the warranty time. If you don't give it a warranty, you can take care of it outside. No one is forcing you." Dongfeng Nissan also said: "the engine will definitely not give you warranty if you change it outside." And in order to prevent the owner in the warranty period, not in the 4S shop maintenance, 4S shop also has its own set of measures: "you have no maintenance records, your kilometer number is placed there. The factory is basically running maintenance for three months. Your last maintenance, for example, one thousand kilometers of maintenance, you use the car for three months, according to this, deduce your next maintenance cycle, three months, kilometers. There is a gap between your maintenance time and the next maintenance time. " The person in charge told reporters that the fundamental reason for their doing this was that the car manufacturer gave them the sales task. "Factory Commissioner for two months to check... Some give orders, you can not finish the task you are useless, manufacturers are strict. What is the difference between the price of the same brand and the same quality of oil that is sold on the oil and the market? Take Jianghuai sedan oil as an example, in Ji'nan Jianghuai car gold Wantong shop, 4L labeled SJ 15W-40 level of specialized oil supply price is 160 yuan. What is the wholesale and retail price of the JAC special purpose oil in the market? "Finish the policy more than 80 dollars, eight fifty six. Outside retail is less than 130. " After comparing the market prices of oil and the same quality of oil to many 4S stores, it is not difficult for reporters to conclude that the 4S store's oil is covered by two words, so it can sell higher prices. And this higher price can buy higher quality oil. "The customer is a belief. The customer is not good and bad. You can't understand it when you put it in a machine. " The consumer protection law clearly stipulates that consumers have the right to know the real situation of goods purchased or used or the services they receive. It can also independently choose commodity varieties or service modes, and decide to purchase or not buy any commodity, accept or not accept any service. And when the oil is given the name of the imperial crown, the car maker abducted consumers and forced it to consume this act of violation of the consumption law.