When the new taxi regulations are put into effect, drivers will need 26 sentences to serve English.
source:
Volkswagen Ji'nan March 31st news (reporter Ma Junji) from April 1, 2014, the taxi operation service specification, approved by the State Quality Inspection Bureau and the State Standard Committee, will be formally implemented, and the taxi drivers should use 2 The 6 sentence in English and Chinese service. Today, the mass network reporter learned from the Ji'nan traffic and Transportation Bureau that tomorrow Ji'nan municipal passenger management office will remind taxi drivers to serve the standard and follow up with the standard.
taxi drivers are not allowed to refuse to be rejected, and the 26 sentence of Chinese and English service term, approved by the State Quality Inspection Bureau and the national standard committee, will be launched in April 1st. The specification is clear. In the operation of taxi drivers, the drivers do not ask for their destination before they go to the car. In addition to the service of the car, the taxi driver should use the meter, not to negotiate the price, and not to make a detour.
specification, taxi drivers need to wear service signs, food before and in operation, not in the car, not in the car, spitting, etc.
specification also stipulates that taxi drivers should use 26 Chinese and English service terms, including "very happy to serve you", "please fasten your seat belt", "please remember my license plate number", "do you need to open the air conditioner".
in addition, taxi companies should provide 24 hours call appointment service. For passenger complaints, they should be processed within 24 hours, processed within 10 days, and passengers will be informed of the results.
Ji'nan, tomorrow afternoon of taxi, Volkswagen reporter interviewed the staff of the Ji'nan Municipal Transportation Bureau. According to the introduction, the new standard has been published last year. According to the specification, Ji'nan has set up a relevant plan in December last year to supervise the taxi service industry. The plan has been sent to various taxi companies.
from April 1st, the taxi operation service specification was formally implemented. The Ji'nan municipal passenger management office will send prompt messages to taxi drivers through the GPS system of each taxi to remind all drivers of the taxi service for the citizens in accordance with the requirements of the new specification. At the same time, the staff of the Ji'nan municipal passenger management office will go to the streets, carry on the inspection of the operating taxis, and timely find and correct the problem of taxi drivers in the service process.