It is difficult to accept the warranty of Changan Yuxiang car during the warranty period.
Ji'nan daily
recently, Mr. citizen Lu said to this newspaper, the Changan Yuexiang purchased in the period of warranty, Ji'nan Hua Fei The car service Co., Ltd. does not repair it. In response, the company's sales personnel said Mr. Lu did not maintain the vehicle as required, and the vehicle was no longer in the warranty coverage.
January 2012, when Mr. Lu bought the car, he asked the salesperson how to maintain the car when he sold it, the other said it was within 60 thousand kilometers of 3 years.
in May 2013, Mr. Lu found that the brake pad position of the car began to sound abnormal. In July 13th, he reflected the problem to the company. The staff said that the car had not been maintained in accordance with the regulations, and it had been taken out of warranty and was not within the scope of warranty. They didn't say they had to keep it in their company. Mr. Lu said.
the sales staff of the company said that according to the mileage calculation of Mr. Lu's vehicle, the car should carry out 5 maintenance in the manufacturer's designated unit, but Mr. Lu has done only 1 times for the vehicle, and the problems reflected by Mr. Lu will be adjusted in advance in the maintenance of the vehicle and will not cause the current failure. In addition, the company has double advisers to hand in the car, even if the sales consultant does not inform, the service consultant will also say that there is no problem that the owner does not know that it must be maintained in the company.
in addition, the vehicle maintenance manual has been marked on the front page of the vehicle manual, but Mr. Lu has not followed it. Therefore, the vehicle has been released.