Shun network author:
Shun network news October 19, 2016, in the third countries on the occasion of poverty alleviation, Ji'nan Poverty Alleviation Office and 12345 citizen clothes The hotline has set up a linkage working mechanism, jointly launched the 12345 poverty alleviation hotline, and joined hands to build a new platform for serving the poor, and jointly win the battle against poverty.
6 channels and 24 hours to accept the first time to reply to
according to the introduction, the municipal Poverty Alleviation Office and the 12345 public service hotline will be linked through the 12345 hotline, text message, micro-blog, WeChat and mobile phone APP six kinds Channels, 24 hours to accept the policies and measures adopted by the state and province and the city, and the consultation on supporting measures for poverty alleviation work issued by the competent departments of various industries on the collective economy of the village development in the poor village, the needy households are involved in the development of industry, life security, policy rights and education and training, and the enterprises are involved in the poverty alleviation and development. To devote love and help the poor to help the poor development policy, to carry out the poverty alleviation work and to participate in the complaints, opinions and suggestions of the poor workers.
the next step of the municipal Poverty Alleviation Office will establish linkage working mechanism with the 12345 citizen service hotline. After the compilation of the poverty alleviation and development work manual, the hotline will be provided to the public service hotline and updated in a timely manner. For the common problems reflected by the masses, the 12345 hotline admissibility will give a reply on the spot according to the contents of the knowledge Handbook. The poverty alleviation offices of counties (cities) and high and new technology zones should keep the information flowing smoothly so as to prevent such problems as buck passing, lack of implementation and so on. The first time to respond to the response of the people's appeals to the towns and the streets is a question of the implementation of the supporting policies for poverty alleviation, and it can also be transferred directly to the competent departments of the industry.
Wu Xingjin, the director of the Poverty Alleviation Office of the city of the city of Ji'nan, introduced the purpose of the linkage between the municipal Poverty Alleviation Office and the service hotline of the 12345 citizens not only to obtain the demands of the poor people quickly and in a timely manner, but also to promote the solution of the problem. General problems are solved according to relevant policies. For the problems of complex situation, unclear responsibility, unidentified boundaries and need for coordination and coordination, the city's Poverty Alleviation Office and the public service hotline will coordinate with the relevant units, put forward the opinions and focus on the feedback of the consultants.
Urban Poverty Alleviation Office and the 12345 public service hotline are linked together, which opens up new channels and new platforms to serve the rural and poor people. It is a positive exploration and beneficial practice for the further innovation of poverty alleviation and development work. Wu Xingjin said that the city's Poverty Alleviation Office will make full use of the opportunity and opportunity of the cooperation, with the help of the large data platform of the 12345 public service hotline and the advantages of the precision customization service, and jointly build a bridge of communication between the poor and the government, and promote the development of the work of poverty alleviation and development in our city.