Ji'nan exhibition hall: do not do it sincerely and sincerely service
up to now, the 2014 Shandong International Convention and Exhibition Management Co., Ltd., Ji'nan Shun plough International Exhibition Center and Ji'nan International Exhibition Center two exhibition centers have signed, intention to sign the exhibition to 110.
"mature enterprises and mature industries should take the road of marketization, and they can not rely on the pie in the sky, nor can they rely on the government to eat." A few days ago, He Yuanqing, general manager of Shandong International Convention and Exhibition Management Co., Ltd., told the China trade newspaper a telephone interview that the company will take a new step in 2014.
in 2014, Shandong International Convention and Exhibition Management Co., Ltd. will vigorously introduce the well-known exhibition company and brand exhibition of market operation, and will also actively cultivate and develop self run exhibition and integrate the existing exhibition. The final harvest of
two in 2014 is still unknown. However, their performance in 2013 did not disappoint He Yuanqing.
in 2013, the two exhibition hall took over 150 exhibitions, and the number and quality of the exhibition increased year by year. "In 2013, the company's revenue growth of 12% to 15% should be no problem." He Yuanqing affirmatively said.
for the MICE industry, 2013 is a challenging year. This is also true for Shandong International Convention and Exhibition Management Co., Ltd. The new meeting wind "scraped" the government led exhibition or market or "shrinking" or "abortion", "scraping" the opening ceremony of the exhibition was basically cancelled, leading to the impact of various business operations.
because Shandong International Convention and Exhibition Management Co., Ltd. has taken various measures in time, these factors have not hindered the pace of its progress in 2013, and the exhibition industry in Ji'nan continues to develop rapidly.
effective measures to achieve results
with the eighteen convening, the new wind will come. Shandong International Conference and Exhibition Management Co., Ltd., which is sensitive to smell, is taking more effective measures to deal with it.
in 2013, they worked hard to support the market oriented exhibition. According to He Yuanqing, those market oriented exhibitions have made an important contribution to the development of Ji'nan's Convention and exhibition economy.
in 2013, they urged group organizers to invest more energy and money in attracting investment. He Yuanqing said that the opening ceremony of the exhibition and the government banquet activities were adjusted or cancelled. The exhibition party saved the energy, financial and pressure of the opening ceremony and reception dinner. It will pay more attention to the management, organization and planning of the exhibition, and promote the new breakthrough of the exhibition.
in 2013, Shandong International Convention and exhibition management company actively introduced influential well-known exhibitions. He Yuanqing introduced that the government increased the promotion of urban publicity, took the money to meet the exhibition, attracted the Macao Promotion Week, the national tea exhibition, the National Motorcycle Exhibition, the national gas exhibition and other well-known exhibition activities in Ji'nan, strengthened the cooperation between the provinces and foreign groups and promoted the international exchanges and cooperation of the related industries.
in 2013, they vigorously nurture and build their own exhibitions. He Yuanqing said: "self exhibition is our own" child ", easy to help up. In 2013, Self Employment Exhibition earned about 10000000 yuan, of which only China (Ji'nan) fashion home Festival earned about 5000000 yuan.
in 2013, they took the opportunity to take advantage of the situation. He Yuanqing, for example, said that the Tenth China Art Festival in 2013 was held in Ji'nan with national and mass national cultural and artistic festivals. They took on the art exhibition in a smooth way, and also carried on its related advertising, activities, planning and other business.
in 2013, they will build their business from exhibition hall to other places. He Yuanqing told reporters that they walked out of the exhibition hall, will expand their business to Dongying, Linyi and other places, the effect is good.
Shandong International Convention and Exhibition Management Co., Ltd. is not just doing superficial work, but paying attention from outside to inside.
sincerely pay back
in the face of the bad 2013, Shandong International Exhibition Management Co., Ltd. is constantly improving its management and service level, hoping to do a job, and more wish to do a good job. In terms of management,
has established a comprehensive information platform for mice. According to He Yuanqing, the information platform is a set of software system designed by Shandong International Convention and Exhibition Management Co., Ltd. for its own custom. It has been running for more than 1 years. With this platform, everything in the system, process, plan, contract, procurement, energy consumption and so on can be processed on the computer.
through the information management of the exhibition comprehensive information platform, the items for approval are checked and approved by various departments in sequence, the definition of responsibility is clearer and the work efficiency is greatly improved. The most commendable is that the platform can not only play the role of management, but also play a supervisory role. "At present, no other domestic counterparts use the exhibition comprehensive information platform." He Yuanqing, who has done the related investigation, said to reporters.
standardized services are provided in terms of services. In He Yuanqing's view, as a service provider, the pavilion can fully satisfy the basic needs of customers, so as to provide personalized services better. The standardization of exhibition services is to standardize ourselves and facilitate customers. Since 2011, Shandong International Convention and Exhibition Management Co., Ltd. has spared no effort to promote the standardization of exhibition service and established the principle of full participation, using the principle of standardization, starting with standardizing the service behavior, strengthening internal management, improving the quality of service and improving the management level, and improving the operation flow of various posts and departments. Cheng, standards and responsibilities have formed a standardized system for exhibition services covering the whole exhibition hall and service.
for the changes in the implementation of convention and exhibition service standardization, an unnamed employee of Shandong International Convention and Exhibition Management Co., Ltd. said that in the process of execution, standardization, supervision and restraint of their work flow and behavior in the execution of convention and exhibition services have saved time and improved the quality and level of service.
He Yuanqing said that Shandong International Convention and Exhibition Management Co., Ltd. will continue to expand the field and achievements of standardization, while consolidating and improving the effectiveness of standardization and construction of exhibition services. Combining the standard of service standardization with employee performance and implementing every link of the service to every link of the service, through strict rewards and punishments, ensure the implementation of the supervision and examination and assessment mechanism, effectively carry out the standardization of the exhibition service, effectively stimulate the creativity and enthusiasm of the employees, and improve the company constantly. Soft power, so as to further enhance the core competitiveness of enterprises.